Customer Reviews
Thank you for the service, they treated me like family.thank brian cortes see you soon
(Translated by Google) Very good attention and excellent service. (Original) Muy buena atención y excelente servicio.
Renzo was such a good help today helping answer all my questions and any concerns I may have. He helped me pick out the perfect first car for me and gave me such ease when taking it out for a test drive. Thank you for everything and for helping pick out the perfect first car!
Thank you for the support Omy and carlos!
Car buying can be really stressful and is always a long day and process in general however Mohammad really came through as well as Pablo!
Carolina was great!!! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The best!!
(Translated by Google) Excellent dealer. William Sanchez was our salesman, very attentive to everything, very respectful and helped us in the purchase of my vehicle! Very pleased!! (Original) Excelente dealer. William Sanchez fue nuestro vendedor, muy atento a todo, muy respetuoso y nos ayudo en la compra de mi vehiculo! Muy complacida!!
Mohammed Khan . . . Awesome Customer service. Very respectful And understandable. Love it Keep it Up Mohammed.
Great service from Adrian el travieso
Omy was the best I got there with nothing and I left with everything and I’m very thankful with him and Alexis ❤️
(Translated by Google) Today in service I met Adrian the naughty! And the size of the surprise was that he only offered me information and sent me on a Santa Fe 2025 (Original) Hoy en servicio conocí a Adrian el travieso! Y tamaño de sorpresa solo me ofreció informacion y me de despachó en una Santa fe 2025
Mr. Andrian Grullon made me feel at home with his personalized attention. He made me have a clear vision of what vehicle I could buy. I am very happy and satisfied with the advice provided and happy with my new vehicle. thank you very much for the extraordinary service
(Translated by Google) Excellent attention and service from Omogono A (Original) Excelente atención y servicio por parte de Omogono A
Gillette provided exceptional service and demonstrated genuine care throughout the entire process. From the beginning, he was transparent, approachable, and made me feel appreciated. After the purchase, he followed up to ensure I was satisfied and took the time to explain additional features of my new truck. I highly recommend Gillette and this dealership to anyone looking for their next vehicle.
Mohammed khan the best hands out. He delivers what he promised
(Translated by Google) Adrian Grullon has the best service and is always willing to help. (Original) El mejor servicio lo Tiene Adrian Grullon y siempre con la disposición de ayudar.
(Translated by Google) Totally pleased with the information about Adrián the Mischievous! (Original) Totalmente complacido con la información de Adrián el travieso!
I highly recommend the seller Nick G and Pablo with all the attention and professionalism they served me doing their best and I am very satisfied! Thank you to this team 👌
Nestor was AMAZING! He talked me through the whole process and helped me get an amazing deal. Ask for him when you get here 🙏🏿
William R Sanchez was such an amazing salesman, I really enjoy my new hyundai elantra SEL 2023!
Great service, great treatment.
(Translated by Google) William took good care of me, thank you very much!! (Original) William me atendio bien muchas gracias!!
(Translated by Google) Excellent information about Adrián the mischievous (Original) Excelente información de Adrián el travieso
(Translated by Google) Excellent Attention from Adrian the Mischievous (Original) Excelente Atencion de Adrian el Travieso
(Translated by Google) Excellent service from Alexandra and Adrián the naughty (Original) Excelente servicio de Alexandra y Adrián el travieso
Carlos V is a wonderful salesperson and very consciousness very eager to provide us with information on the different cars
Carlos V is a wonderful salesperson, he is kind and ready to answer any questions we had.
Victor was the one who helped us out. He was Great and Friendly he made the experience so smooth. Everyone in the dealership was so nice and patient. This is a highly recommended place. Thank you victor 🫶🏻
(Translated by Google) In search of a car and throughout almost the entire city of Orlando here I found Mr. Ángel Moscoso who was my salesman with his experience and good treatment he guided me to buy what I was actually looking for the best excellent service! (Original) En búsqueda de un carro y por casi toda la ciudad de Orlando aquí encontré al señor Ángel moscoso quien fue mi vendedor con su experiencia y su buen trato me guió a comprar lo q en realidad estaba buscando la mejor atención excelente!
(Translated by Google) Thanks to Mr. Ángel Moscoso, his attention was excellent, he helped me get the car that fit my taste and budget. Their service, quality and charisma to serve is excellent. (Original) Gracias al sr Ángel Moscoso, su atención fue excelente me ayudó a conseguir el carro que se ajustaba a mi gusto y presupuesto. Su servicio, calidad y carisma para atender es excelente.
(Translated by Google) Excellent attention from Adrián the naughty (Original) Excelente atención de Adrián el travieso
(Translated by Google) Excellent attention from Adrian the naughty (Original) Excelente atención del Adrian el travieso
Just would like to show appreciation on this review to Nick Gomez in sales & Carla Broady in service. I had a 2023 Santa Fe Limited that was having alot of faulty issues within one year of purchasing. Carla in service was AMAZING to me every issue my car had and made sure I was always taken care of right away and put in rental when service was being done. Her customer service skills is outstanding in always making sure customers are taken care of. Her manager I hope will see this and congratulate her. Nick in sales talked and met ...
We buy a lot of vehicles as a family and Universal Hyundai was the best to deal with. From Carlos to Ameer to Abdel in finance, we were treated with fairness, speed, and respect. Thank you again.
charles was extremely helpful and knowledgeable. he made my experience extremely enjoyable
Alejandro was great in getting us set up with a new 2025 Kona for a lease. Cesar was great in getting our paperwork put together and completed in a timely fashion. Would definitely recommend this dealer.
We worked with Victor today purchasing a new Tucson. He was very knowledgeable and working with him was a great experience!
The experience that I had at this dealership was fantastic Victor my salesmen was very knowledgeable about the procedures and lines offered. He never made me or my wife feel pushing into buying anything we did not feel comfortable with. His manger Pablo was extremely helpful as well. The best car buying experience I have had.
Victor was amazing! We had a wonderful shopping experience with him and we love our new Santa Fe!!
CARLOS CASTRO was a wonderful sales associate, I told him what I was thinking of for a care and the first car he showed me was the one I ended up buying, I was able to buy the car of my dreams. RAMCES RIVERA made the process so smooth and was very professional. I am a first time buyer and I’ve never been so happy.
(Translated by Google) Excellent service and attention, as well as super fast from the best of the Sellers Eddy Matos, 100% recommended. I take care of every last detail!!! Thank you (Original) Excelente servicio y atención, además de súper rápida por parte del mejor de los Vendedores Eddy Matos, recomendado 100%. Cuido hasta el último detalle!!! Gracias
William sanchez heis very helpful and friendly person. I thank for all kind of help happy ner year
Miguel is excellent sales rep tried to get me a nice car within the budget.
I can’t say enough good things about my experience working with Alex Vazquez! From the moment I arrived, Alex made the process easy and straightforward. He was approachable, honest, and genuinely invested in finding the right car for me, not just making a sale. What impressed me most was his professionalism and ability to make the entire experience comfortable. He walked me through all my options, broke everything down in simple terms, and made sure I was happy with my choice. No pressure, no rush—just excellent customer care. If you’re looking for someone who truly knows how ...
Working with Alex Vazquez was an absolute pleasure! From the start, he was friendly, approachable, and completely focused on helping me find exactly what I needed. He took the time to understand my preferences and walked me through all my options without ever making me feel rushed or pressured. Alex’s knowledge and attention to detail were impressive, and he made sure every question I had was answered. He even went out of his way to ensure the process was smooth and stress-free, which I truly appreciated. If you’re in the market for a car and want someone who ...
Alex Vazquez provided outstanding service from start to finish! He made the entire car-buying experience stress-free and enjoyable. Alex took the time to understand exactly what I was looking for and worked hard to find the perfect fit for me. He was incredibly knowledgeable, patient, and transparent throughout the process, answering all my questions without any pressure. It’s clear that Alex truly cares about his customers and goes the extra mile to ensure they leave happy and confident in their decision. If you’re in the market for a car, I can’t recommend Alex Vazquez enough. He’s ...
I had an absolutely fantastic experience working with Alex Vazquez! From the moment I walked in, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. Alex listened carefully to all my needs, answered every question with patience, and never made me feel pressured to make a decision. What truly set Alex apart was his attention to detail and commitment to making the entire process smooth and stress-free. He went above and beyond to ensure I understood everything and felt completely confident in my purchase. If you’re looking for a trustworthy, honest, and exceptional car ...
(Translated by Google) Excellent juvenile care and assistance (Original) Excelente atención y ayuda de juvenal
(Translated by Google) Thanks to Victor for all the help in changing my car (Original) Gracias a Victor por toda la ayida para cambiar mi carro
William Sanchez did a great job of showing us the vehicle we were interested in. He was tentative in answering and addressing our questions and concerns with patience and honesty. We had a really great experience at Universal Hyundai overall thanks to William!
(Translated by Google) Buying a car is usually a complex and exhausting process. However, at Universal Hyundai Orlando, and with the great attention and advice of Alexandra (VIP Manager), it has been a pleasant experience. We recommend your quality service. We leave happy with TWO cars. Luigi January 4, 2025. (Original) La compra de un carro usualmente es un proceso complejo y agotador. No obstante, en Universal Hyundai Orlando, y con la gran atención y asesoría de Alexandra (VIP Manager) ha sido una grata experiencia. Recomendamos su Servicio de calidad. Nos vamos felices con DOS autos. Luigi Enero 4 de 2025.
My mother purchased a car with Mohammed Khan and we had a very easy, enjoyable experience. Mohammed was professional, respectful, and a pleasure to work with. We highly recommend Mohammed and Universal Hyundai.
William Sanchez
(Translated by Google) William Sanchez (Original) William Sánchez
William Sanchez
(Translated by Google) William Sanchez (Original) William Sánchez
(Translated by Google) Excellent experience at Universal Hyundai thanks to Damian Castillo. Always looking for solutions and totally adjusted to what is wanted, exceeding expectations. The entire team makes the process easy, without headaches. Infinitely grateful! (Original) Excelente experiencia en Universal Hyundai gracias a Damian Castillo. Siempre buscando soluciones y totalmente ajustadas a lo que se quiere, superando las expectativas. Todo el equipo hace que el proceso sea facil, sin dolores de cabeza. Infinitamente agradecida!
Charles was amazing! Thank you so much for your help!
juvenal was so kind and patient!!
I had a great experience at this dealership, they really helped me out and accommodated to my needs. Also a huge shout out to Ameer Khan he was a great representative.
I would definitely recommend Charles to anyone looking to buy a car from Universal Hyundai.
Charles is awesome!
You should definitely come see Charles at Universal Hyundai! He is thorough and a great person to work with! Ask for him when you get there.
Ameer and Carlos were hands down the best, worked with me and made sure a happy man walked out the door. Thanks guys!
Alejandro Bravo, you’re the best! 🎉 Thank you for sharing your expertise and guiding me step-by-step to my dream car. 🚗💨 Your skills and commitment are unmatched!
Thanks to Alejandro Bravo for his professionalism and expert advice in helping me secure my dream car! 🚘💼 Your attention to detail and dedication truly made all the difference.
juvenal took care of us he’s amazing!
It was a pleasure to come get a car here. Thank you RENZO for being such a great helper, for having faith on me getting a car today. I'm happy! You are the best Renzo. Happy New Year!
(Translated by Google) Excellent attention from Andrés San Miguel (Original) Excelente atención de parte Andrés San Miguel
If you're looking for a trustworthy, personable, and efficient car salesman, I highly recommend Andres Sanmiguel. He truly goes above and beyond to ensure customer satisfaction. Thank you, Andres, for making my car-buying experience so enjoyable!
I had an excellent experience working with Andres Sanmiguel at Hyundai! From the moment | walked in, Andres made me feel comfortable and listened carefully to what I was looking for in a car. He was extremely knowledgeable about the different models and helped me find the perfect vehicle that fit both my needs and budget.
(Translated by Google) My family and I came in search of a car that met our expectations, everything turned out better than we thought, Thank you Néstor H. For your help, the best in sales, the best in friendliness, you test your car, it shows you the best offers, they give you the best payment methods, they serve you in Spanish and English, super happy with my new car⭐️⭐️⭐️⭐️🌟 (Original) Vinimos mi familia y yo en busca de un auto que cumpliera con nuestras expectativas, salió todo mejor de lo que creímos, Gracias Néstor H. Por su ...
From the sec I sent an email to the company I got and experience the best customer service I could’ve imagined! However, my salesman Ameer was a slice of Heaven he was on point with everything by actually listening and took care of everything and made sure I left the lot with a new car!! I 10000000000% recommend them! They started my year off right!
(Translated by Google) Thanks to Andrés Sanmiguel for his attention, you should look for him if you are planning to change vehicles, he is very honest, he will answer your questions and he is always there. (Original) Gracias a Andrés sanmiguel por su atención, deberían buscarlo si están planeando cambiar de vehículo, es muy honesto, responderá tus preguntas y siempre está ahí.
(Translated by Google) Excellent experience with the change of vehicle with Juvenal, they always serve me excellently (Original) Excelente experiencia con el cambio de vehículo con Juvenal siempre me atienden excelente
(Translated by Google) CARLOS CASTRO BLESSINGS THANK YOU FOR ADVISING ME IN THE ACQUISITION OF MY NEW SANTA FE YOU ARE THE BEST (Original) CARLOS CASTRO BENDICIONES GRACIAS POR ASESORARME EN LA ADQUISICIÓN DE MI NUEVA SANTA FE ERES EL MEJOR
(Translated by Google) CARLOS CASTRO THANK YOU FOR THE HELP IN PURCHASING MY NEW 2025 SANTA FE EXCELLENT WORK HAPPY NEW YEAR (Original) CARLOS CASTRO MIL GRACIAS POR LA AYUDA EN LA COMPRA DE MI NUEVA 2025 SANTA FE EXCELENTE TRABAJO FELIZ AÑO
William is One the best, he has help me a lit he is really cordial and kind very good job
Came in set on one car and one car only. Mohammed Khan, helped me purchase my first Sonata. His urgency and customer service was something I’d never seen at a car dealership. Thank you so much again Mohammed and the Hyundai family ! Happy New Year 🎆
Bought a car and Andreas Samniguel and I can honestly say he was willing to go through the hard work with me. We got caught in the rain and he didn't complain about looking at multiple cars in the rain, how late everything went, or that none of the apps were willing to work for me. He definitely helped the process go way smoother.
(Translated by Google) Thank you for the excellent service. William Sánchez was excellent during his care. Infinitely grateful (Original) Gracias por el excelente servicio. William Sánchez fue excelente durante su atención. Infinitamente agradecido
Abraham was a such a pleasant surprise when I went to look at cars. Car shopping can be a scary thing to go into, but Abraham made me feel welcome and comfortable. His customer service was fantastic and he was very knowledgeable about everything I had questions about. Thank you Abraham for making my experience so wonderful!
(Translated by Google) Excellent information about Adrián the mischievous (Original) Excelente información de Adrián el travieso
(Translated by Google) Served by William Sánchez, excellent service 🥰 (Original) Atendida por William Sánchez excelente atención 🥰
(Translated by Google) I was assisted by Mr. William Sanchez, an excellent person, very kind, collaborative, highly recommended. (Original) Me atendió el sr william sanchez una excelente persona, muy amable, colaborador, super recomendado
William was great! He helped us pick out the perfect vehicle! Thank you so much!
(Translated by Google) Today I went to the store and was attended to by VILLA. I came out with more than I expected. Thank you very much for the excellent service and kindness. (Original) Hoy fui a la tienda y fui atendida por VILLA salí con más de lo que esperaba de verdad muchas gracias por la excelente atención y amabilidad
(Translated by Google) A very good experience and excellent attention from Carlos Villa, very pleased with his attention and recommendations. (Original) Una muy buena experiencia y excelente atención de parte de Carlos Villa muy complacido con su atención y recomendaciones.
My wife and I purchased a new car with the help of William Sanchez it was an excellent experience and all the employees were nice but especially William and the car is amazing!
Nestor was very attentive to our needs and we were able to get the car we wanted. He was very helpful.
Miguel was so patient and helpful as I decided on what model and color of the SUV I wanted . Then he worked with finance to get to the price that would make the deal happen. Very Happy .
(Translated by Google) Excellent attention. Thank you Mr. William Sánchez (Original) Excelente atención. Gracias señor William Sánchez
(Translated by Google) Thank you Williams Sánchez for your attention, excellent service (Original) Gracias Williams Sánchez por la atención, excelente servicio
(Translated by Google) I am very grateful to Angel for his patience and kindness in being able to take my first truck, you are the best (Original) Agradezco mucho a Angel por su paciencia y amabilidad para poder llevarme mi primera camioneta, eres el mejor
(Translated by Google) Excellent treatment, the seller Angel Moscoso found us the best option and the exact car we wanted and we managed to get the car we wanted, thank you very much for your attention (Original) Excelente trato, el vendedor Angel Moscoso nos busco la mejor opción y el carro exacto que queríamos y logramos llevarnos el auto que queríamos, muchas gracias por la atención
Angel and Janlique did an amazing job with my recent purchase. Angel takes amazing care of us during every visit. He takes his time, listens to us, and takes us step by step every time. Janlique did an amazing job with our purchase and was very patient with our visit and treated us like family. I will definitely be back to work with them!
(Translated by Google) Thank you for the good service, reasonable prices and fees help you, they don't pressure you, you are free to choose to enter and leave the store whenever you like and you end up returning for many reasons that you will realize. Thanks to Mr. Edy Matos (Original) Gracias por la buena atención, te ayudan precios y cuotas razonables , no te presionan, eres libre de elegir entrar y salir de la tienda cuando gustes y terminas regresando por muchos motivos que te darás cuenta . Gracias al sr Edy Matos
Can’t recommend Mohammad Khan enough! He’s an amazing sales person. Super knowledgeable, helpful, kind and just able to help you get what you want at a great price. Car buying can be anxious event but trust, with Mohammad it’ll actually be a great experienced! Also shout out to Pablo for being amazing to work with as well!
Update: I indeed did come back and Carlos got me in a new car. Between Carlos and Frankie in finance my day ended with a brand new 2025 Tuscon and I couldn't be happier. I've never bought a car on my own and they made it so easy. I highly recommend this dealership and Carlos Villa to provide honest and clear communication. Carol Villa was amazing. I came to test drive a Palisade. I plan to shop around for other makes but I am pretty sure I will be back. He is so honest and explained everything to me ...
