Customer Reviews

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Google Apr 22, 2024

(Translated by Google) CARLOS CASTRO THANK YOU FOR YOUR INCREDIBLE ATTENTION, THIS IS ALREADY MY SECOND PURCHASE AND WITHOUT A DOUBT I RECOMMEND YOU, YOU ARE THE BEST (Original) CARLOS CASTRO GRACIAS POR TU INCREÍBLE ATENCIÓN YA ES MI SEGUNDA COMPRA Y SIN DUDA TE RECOMIENDO ERES EL MEJOR

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Google Apr 22, 2024

I came in for service and met adrian n he was super helpful n very knowledgeable.

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DealerRater Apr 22, 2024

When visiting the dealership it was very welcoming, they treated me with respect and very helpful

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DealerRater Apr 22, 2024

I put off my purchase because I dreaded buying a car. My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I dealt with made for a honest, fair and efficient process. It was also timely. I was worried I’d be there all day and thank God I was in and out!

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Google Apr 22, 2024

im just got my new Hyundai Kona Sel 2024! And with the best worker there DANIEL! you guys look for him he will help you find the best option for you! So grateful for him 🙏🏻.

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Google Apr 22, 2024

(Translated by Google) Thank you to the seller Daniel Méndez for his excellent service, it was truly a pleasure doing business with you, thank you for your help, my daughter was able to fulfill her dream, many blessings, I recommend it. (Original) Gracias al vendedor Daniel Méndez por su excelente servicio de verdad fue un placer hacer negocios contigo gracias por tu ayuda mi hija pudo cumplir su sueño muchas bendiciones lo recomiendo

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Google Apr 22, 2024

Christopher B provided us with a very good experience. He was very nice, cool, energetic, and most of all extremely patient

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Google Apr 22, 2024

Christopher B was very helpful, sweet, and informative. I appreciate the time he spent with us.

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Google Apr 22, 2024

Chris did a good job in answering our questions and very patient. Thank you

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Google Apr 21, 2024

(Translated by Google) Today I was in maintenance service on my 2017 Tucson and I met Adrian the naughty who gave me very good information to change my vehicle... by the way, the guy is excellent (Original) Hoy estuve en servicio de mantenimiento de mi Tucson 2017 y conocí a Adrian el travieso quien me dio muy buenas informaciones para cambiar mi vehiculo... por cierto excelente el chamo

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Google Apr 20, 2024

Adrian and Cesar, Hyundai Representatives, were nothing less than stellar in showing me a new vehicle and discussing good negotiations. Professional, informative, respectful, and kind! I highly recommend meeting them and doing business with them! I’m grateful!

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Google Apr 20, 2024

(Translated by Google) Thank you Omar Quintana for your great help, we left happy with our Vehicle. (Original) Gracias Omar Quintana por tu gran ayuda, salimos felices con nuestro Vehículo.

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DealerRater Apr 20, 2024

I Would recommend this dealership. I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this dealership and was very satisfied.

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DealerRater Apr 20, 2024

Muy buenas tensioner, personal muy educado.y bien profesional. ., gracias universal Nissan, por negociar conmigo. 5 🌟 🤩 ⭐️ 🌠 💫

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Google Apr 20, 2024

Keith Priestley was amazing. Knowledgeable, friendly, took the time to make sure all my questions were answered and pointed out things to consider. He really helped me pick the right car for me. I am super happy with my car. Can’t recommend Keith enough.

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Google Apr 19, 2024

Hey, I was lucky to have Keith Priestley's help in getting my new electric car. Everything went smoothly and easily. Thanks a million, Keith!

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Google Apr 19, 2024

My experience at Universal Genesis leasing my GV80 was exceptional. Keith Priestley made the transaction easy. He was terrific before, during and after the entire sale. I’ve done plenty of car transactions with dealers, and time spent at a dealership can be extremely long. However, this one was by far the quickest and most painless. I’d recommend Universal and Keith if you’re in the market!

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Google Apr 19, 2024

(Translated by Google) Thank you very much Adrian for all the information to buy my car, 100% recommended, he was very kind and patient to explain to me every detail about the car and the purchase. (Original) Muchas gracias Adrian por toda la información para comprar mi carro, 100% recomendado, fue muy amable y paciente para explicarme cada detalle sobre el carro y la compra.

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Google Apr 19, 2024

I had an excellent experience at universal Hyundai. Thanks to Keith and Hector for using thorough communication, making it a smooth and pleasant experience for my first time buying a new car.

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Google Apr 18, 2024

(Translated by Google) Thank you for the services of Adrián el travieso for his knowledge as a salesman, I already have my new truck (Original) Gracias por los servicios de Adrián el travieso por sus conocimientos como vendedor ya tengo mi camioneta nueva

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Google Apr 18, 2024

(Translated by Google) Today I met another goal to change my truck for a 2024 Tucson thanks to Adrian El Travieso, an excellent salesman who, through having requested an Uber and he was the one who took me, offered me his sales services and gave me a good deal. Thank you for your services. I highly recommend it. (Original) Hoy cumplí otra meta cambiar mi camioneta por una Tucson 2024 gracias a Adrian El travieso un vendedor excelente que a través de haber pedido un Uber y el fue el que me llevó me ofreció sus servicios de vendedor y me ...

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Google Apr 17, 2024

Omy was amazing!

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Google Apr 17, 2024

(Translated by Google) I was doing maintenance service on my mother's vehicle and Adrian the naughty helped me😂 tremendous figure and tremendous service, and truly the gift of dealing with people, I was not ready to do the business but it definitely marked me (Original) Estuve haciendo servicio de mantenimiento con el vehiculo de mi madre y me atendio adrian el travieso😂 tremenda figura y tremendo servicio, y de verdad el don de tratar las personas no estuve pra hacer el negocio pero decinitivamente me marco

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Google Apr 17, 2024

Daniel Mendez helped me, I was out of a 12 hour shift, just came to ask and ended up going home with a new car. Appreciate the good work and help here!!

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Google Apr 16, 2024

(Translated by Google) Thank you Angel, for your excellent attention and professionalism. 100% Recommended! (Original) Gracias Angel, por su excelente atención y profesionalismo.. 100% Recomendado!

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Google Apr 16, 2024

(Translated by Google) Today I met Adrian (the mischievous one) I thought he was an excellent professional, he took great care of me and with the change my car (Original) Hoy conocí a Adrian (el travieso) me pareció excelente profesional, me atendió de lo mejor y con el cambio mi carro

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Google Apr 16, 2024

(Translated by Google) Thank you Omy for your time, you treated me very well. (Original) Gracias Omy por tu tiempo, me trataron súper bien.

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Google Apr 16, 2024

My husband and I really enjoyed working alongside Errol, he is amazing. Client service, incredible human being, Universal is lucky to have him and so are we! He knew what we wanted after meeting us and helped get us into the exact car we envisioned. Everyone from the minute we walked in the door delivered a high level of customer service. Ramcus made the paperwork process seamless.

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Google Apr 16, 2024

(Translated by Google) I was in maintenance today, I met Adrian Gullon from VIP and he showed me several options to change my car, Super service and friendly (Original) Estube hoy en mantenimiento conoci Adrian Gullon de vip y me mostro varies options Para cambiar mi auto,Super servicio y amable

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Google Apr 16, 2024

(Translated by Google) Honestly, the attention and advice offered by Adrián El Travesio is simply incomparable, seeing how a person lives his work and transmits it to clients is admirable. (Original) Sinceramente que las atenciones y la asesoría ofrecida por Parte de Adrián El Travesio es sencillamente incomparable, ver cómo una persona vive su trabajo y lo transmite a los clientes, es admirable.

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Google Apr 16, 2024

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Google Apr 15, 2024

(Translated by Google) Excellent. Adrián "the naughty" helped me and he was excellent! (Original) Excelente. Me atendió Adrián "el traviesos" y excelente!

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DealerRater Apr 15, 2024

Raul and the entire team at Universal were great! We found the exact vehicle we were looking for and the transaction was quick and easy.

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Google Apr 14, 2024

(Translated by Google) Excellent help from my sales advisor Eddy Matos, super professional, great knowledge and he got the advice I needed, I recommend him (Original) Excelente la ayuda de mi asesor de ventas Eddy Matos, súper profesional, gran conocimiento y logró la asesoría que necesitaba, lo recomiendo

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Google Apr 14, 2024

Alex V. An amazing young man respectful, caring and all the good stuff above very patient we came in to the dealer to bring our new car to service and we came out with another new car lol thank you Alex

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DealerRater Apr 13, 2024

Got me my dream car! Thank you so much for helping me out with everything

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Google Apr 13, 2024

(Translated by Google) Excellent attention from Adrián, what a complete advice, definitely when I am ready to renew my vehicle it will be with him. Thank you, service is also excellent, Good customer service. (Original) Excelente la atención de Adrián, que asesoría tan completa, definitivamente cuando esté listo para renovar mi vehículo será con el. Gracias, servicio también es excelente, Buen customer service.

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Google Apr 12, 2024

I trade my Lexus for a Palisade and was the best decision, thanks to Carlos Roman and Alexis Ramos.

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Google Apr 12, 2024

(Translated by Google) I am very grateful to Eddy Matos for assisting and guiding me, and not giving up until I achieve everything necessary (Original) Estoy muy agradecido con Eddy Matos por asistirme y orientarme, y no rendirse hasta lograr todo lo necesario

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Google Apr 12, 2024

(Translated by Google) Eddy Matos is the best salesman in Orlando, I recommend him, he got everything I needed for the purchase of my vehicle (Original) Eddy Matos es el mejor vendedor de Orlando, lo recomiendo, consiguio todo lo que necesitaba para la compra de mi vehículo

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Google Apr 12, 2024

Nice dealership of a very good cost/benefit brand

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Google Apr 12, 2024

(Translated by Google) Excellent service, the treatment received by Mr. Carlos Garces was wonderful. Your guidance was very helpful. I got a quality vehicle, at a very good price. I am very happy and grateful for the Universal Hyundai family. (Original) Excelente servicio, el trato recibido por el señor Carlos Garces fue maravilloso. Su orientación fue de gran ayuda. Obtuve un vehículo de calidad, a muy buen precio. Estoy muy contenta y agradecida de la familia de Universal Hyundai.

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DealerRater Apr 12, 2024

Entire experience was top notch. Sales and finance staff was excellent and customer service was 5 star. Highly recommend to anyone!

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Google Apr 11, 2024

I worked with Ariadne Cano and Carlos Castro when shopping for a new EV and he was great. He answered several questions, from my wife and I, and wasn't bothered that we showed up late to our appointment. Once we completed our purchase, he helped with moving our items from our old car to the new one. He was even able to find some crayons and coloring sheets for my 4 yr old son! He's been great and fast to respond to any questions after the purchase as well. Thanks!

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Google Apr 11, 2024

Carlos an excellent attendant! Attentive and very careful with his customers. I would definitely buy from him again.

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Google Apr 11, 2024

(Translated by Google) Thanks to friend Adrián el Travieso for his excellent attention and process for the purchase of my Tucson 2024, you can search for it with confidence and honesty in his attention (Original) Gracias al amigo Adrián el Travieso por su excelente atención y trámite para la compra de mi Tucson 2024, puedes buscarlo con confianza y honestidad en su atención

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Google Apr 10, 2024

I had the pleasure to talk to Adrian El Travieso and he was of great assistance in inquiring me about exchanging my car

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Google Apr 10, 2024

(Translated by Google) The oil change was quick and Camilo, my advisor, explained to me in detail the services I needed. (Original) El cambio de aceite fue rapido y Camilo mi advisor me explico con detalles los servicios que necesitaba

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Google Apr 9, 2024

Angel was absolutely amazing! From the moment we walked in the door he made the process effortless. Extremely knowledgeable, courteous and respectful. Highly recommend!!

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Google Apr 9, 2024

(Translated by Google) Thank you Omy for the help, patience and excellent work, we recommend it 100%. You come out montau yes or yes💪 (Original) Gracias Omy por la ayuda, paciencia y excelente trabajo lo recomendamos al 100%. Sales montau si o si💪

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Google Apr 8, 2024

(Translated by Google) Grateful to the seller Eddy Matos who helped me in the purchase of my Santa Fe Limited, I recommend him for very good service (Original) Agradecido con el vendedor Eddy Matos que me ayudo en la compra de mi Santa Fe Limited, lo recomiendo muy buena atención

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Google Apr 7, 2024

A great day today, we took home our dream car and Adrian el travieso was the best person we could ask for to help us

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Google Apr 7, 2024

(Translated by Google) Today I bought a beautiful CRV with Adrian the naughty!! Ask for him when you arrive (Original) Hoy me compre una hermosa CRV con Adrian el travieso!! Pregunta por el al llegar

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Google Apr 7, 2024

had a great day and got the car of my dreams with Adrian el travieso

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Google Apr 7, 2024

(Translated by Google) CARLOS CASTRO, excellent seller, thank you for your advice, just what I was looking for, 100% recommended, my entire family is Hyundai (Original) CARLOS CASTRO, excelente vendedor, gracias por tu asesoría, justo lo que estaba buscando, 100% recomendado, toda mi familia es Hyundai

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Google Apr 7, 2024

Omar was extremely helpful! With me and my sister looking to trade in our car and get two different cars it wasn’t an easy process, however Omar made the process super easy and even when I wanted to give up he encouraged and pushed through to get me and my sister the car needed to establish credit and also exceed in long term car buying process. Learned a lot and super satisfied with service. Thanks again Hyundai! And special thanks to an amazing employee Omar!

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Google Apr 7, 2024

(Translated by Google) Darrin Diaz is an excellent employee, he helped me until the last minute in getting my new bus. A very kind and respectful boy, he made the process of buying my first car simple and fast. Thank you so much Darrin! (Original) Darrin Diaz es excelente empleado, me ayudó hasta la último en conseguir mi guagua nueva. Un muchacho muy amable y respetuoso, hizo que el procesa de comprar mi primer carro fuera sencillo y rápido. Gracias mil Darrin!

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DealerRater Apr 6, 2024

Chris was professional, respectful and understood our needs and met them. I would recommend anyone I know that is look for a Hyundai to ask for him

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Google Apr 6, 2024

(Translated by Google) CARLOS CASTRO Thank you, you are the best, my first car with you, 100% recommended (Original) CARLOS CASTRO Gracias, eres el mejor, mi primer carro contigo, 100% recomendado

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Google Apr 6, 2024

Today April 5 I came to University, Hyundai, and it was service by Carlos Morales. Mr. Morales has been excellent and knowledgeable with his service on the vehicle that I purchased 2024 Hyundai palisade. Thank you

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Google Apr 5, 2024

(Translated by Google) Excellent service from Carlos M. (Original) Excelente servicio por parte de Carlos M.

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DealerRater Apr 5, 2024

Buen equipo de mantenimiento...felicitaciones para Juan Mendez...Buena atención al cliente...buena información de como comprar un carro

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Google Apr 5, 2024

Great experience at this location. I highly recommend Chris. He listens, he understands and cares about your needs in what can sometimes be a stressful process. I experienced great customer service and a smooth buying process.

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Google Apr 5, 2024

Had an amazing experience. Everyone was very cordial. Johnathan showed me multiple cars and let me test drive multiple vehicles. You can see he loves the cars from his passion. When I made the decision to bite, Johnathan even drove to the neighboring dealership as the car I wanted was over there, all in the same day! Top quality service!

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DealerRater Apr 5, 2024

Always eager to help and work to find us a good deal! Love my Tucson, and so happy with everything RAUL DID FOR ME. HE IS VERY SPECIAL YOUNG MAN!

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Google Apr 4, 2024

Adrian G. And Alex V. Did a great job with us today including Cesar

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DealerRater Apr 4, 2024

Love this dealership The staff from sales to maintenance are awesome and I recommend this dealership to everyone

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Google Apr 4, 2024

(Translated by Google) Thank you Omy for your good professional treatment and for being patient with me, I will recommend you to any client for your good management. Blessings (Original) Gracias Omy por tu buen trato profesional y por tenerme paciencia te recomendaré A cualquier cliente por tu buen manejo Bendiciones

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Google Apr 4, 2024

(Translated by Google) Thank you Omy Aristy for your help and patience with my need. I recommend Omy for their professionalism and their excellent and special way of treating clients. (Original) Gracias Omy Aristy por tu ayuda y pasciencia con mi necesidad. Recomiendo a Omy por su profesionalidad y su manera excelente y especial de tratar los clientes.

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Google Apr 2, 2024

My experience was like no other, great staff there, not too pushy I worked with Frankie nd Jennifer they were phenomenal and i'm happy with my new Kona

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Google Apr 2, 2024

Purchased the new Sonata from Jennifer process was easy Robert finance was great too

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Google Apr 2, 2024

(Translated by Google) The best (Original) Lo mejor

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Google Apr 2, 2024

I just purchased a new car at Universal Hyundai, tremendous service from Fabio Ventura who did an outstanding work during the sales process.

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Google Apr 2, 2024

Omy A. was very helpful and did everything he could to help us get the car we wanted . Great service!!

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Google Apr 2, 2024

Omy was amazing and very patient with the whole process!! He went above and beyond to make the deal! Look for Omy for all of your car needs…he will deliver!

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Google Apr 1, 2024

From the moment I stepped into the dealership, Carlos Dejesus made me feel valued and respected. He took the time to understand my requirements and helped me find a vehicle that exceeded my expectations. His expertise and dedication are truly commendable.

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Google Apr 1, 2024

thanks to mr alexis and raul martinez for all the help. happy with my new tucson

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Google Apr 1, 2024

Raul Martinez was amazing, he was very knowledgeable on the vehicles. Ended up getting 1 car and 1 SUV . Thanks

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Google Apr 1, 2024

Johnathan and Frankie worked hard to get me into a car even though my credit wasn’t perfect.

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Google Apr 1, 2024

We love our new car. Thank you Johnathan Weidner. You are the best.

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Google Apr 1, 2024

Johnathan Weidner is a great salesman. He answered all of our questions. Great customer service.

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Google Mar 31, 2024

Thanks Omar Quintana for the treatment and help you gave us that day we went to look and we left riding in a new car. Thank you for the help 100% recommended

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Google Mar 31, 2024

Great service and attention. Pablo didn't give up until we had the approval and Great deal for the new car. Really recommend the place.

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Google Mar 31, 2024

Hyundai its a great place, I love my Santa Fe, they are really attentive with their custumers, definitely recommend, thank you for your great service.

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Google Mar 31, 2024

Diego Rodriguez was very informative and helpful with picking out a car.

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Google Mar 31, 2024

(Translated by Google) The first time I came to the dealership and I met Adrián the naughty, very good attention on his part and he really helped me and my family when they come ask about him. (Original) La primera vez que vengo al concesionario y me encontré con Adrián el travieso, muy buena la atención de su parte y realmente me ayudó a mí y amo familia cuando vengan pregunten por él.

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Google Mar 31, 2024

(Translated by Google) Happy with my 2024 Elantra!!!! Ask for Adrián El Travieso, everything turned out great for me (Original) Feliz con mi Elantra 2024!!!! Pregunta por Adrián El travieso me quedó todo genial

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Google Mar 31, 2024

(Translated by Google) Very good service, from Adrián the naughty, super 👍🏻 (Original) Muy buen servicio , de Adrián el travieso , súper 👍🏻

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Google Mar 31, 2024

Buying a car is one of my least favorite things to do, but this purchase experience was exceptional. From my initial contact with Universal’s online team, to the delivery with my courteous and very knowledgeable sales consultant Pablo. Thank you all!

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Google Mar 30, 2024

Omi was great and got me a good deal on a Hyundai Elantra. Thank you!

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Google Mar 30, 2024

Pablo was amazing!

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DealerRater Mar 30, 2024

Both provided excellent customer service. They went above and beyond to help me. Thank you!

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Google Mar 30, 2024

I Love my salesperson Eddy Matos, he is highly recommended, Universal Hyundai is the best Dealership, Thanks

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Google Mar 30, 2024

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Google Mar 30, 2024

(Translated by Google) Diego Rodrigues excellent service, attention and patience, being a tremendous account executive, thank you (Original) Diego Rodrigues excelente servicio atención y paciencia siendo un tremendo ejecutivo de cuenta gracias

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Google Mar 30, 2024

Amazing service!!!!! Out sales rep Chris B is the best person to help with buying a new car and he is super nice, friendly, and very knowledgeable! Only nice things experienced today I’m very happy with the process and our new car thank you for everything. Definitely recommend ! Definitely ask for Chris B when you go !

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Google Mar 30, 2024

Amazing service !! Buying a new car can be stressful but our sales rep Christopher B. Explained everything with great detail, was very knowledgeable and very professional and answered all my questions with a smile in his face. He made sure we got the best deal ! I’m very happy with the entire process and super excited with my new Santa Fe ! If you go get a new car ask for Chris B ! He is the best

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Google Mar 30, 2024

(Translated by Google) Darrin Díaz excellent service (Original) Darrin Díaz excelente atención

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Google Mar 30, 2024

(Translated by Google) Excellent service, 100% recommended, Darrin Díaz assisted us (Original) Excelente atención recomendados 100%, nos atendió Darrin Díaz

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Google Mar 30, 2024

(Translated by Google) I loved the very friendly service and attention from Darrin Díaz (Original) Me encantó el servicio muy amable la atención de Darrin Díaz