Customer Testimonials

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DealerRater Nov 7, 2024

The dealership is awesome especially Alexandra she explained every detail and carried out all the best care in providing the vehicle we asked for from color to price. She is helpful and caring and made our experience great.

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DealerRater Nov 7, 2024

Very kind people not out to screw people over like most dealerships! Amazing customer service. Derek Davis made all the difference! Thank you!

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DealerRater Nov 7, 2024

They were very fast and helpful so I can get the car that I wanted. Thank you so much, Andres.

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Google Nov 7, 2024

Very enjoyable experience. Professional sales people. Thank you to Alexandra and Brian, you guys are great!!!

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Google Nov 6, 2024

villa c was awesome

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Google Nov 6, 2024

(Translated by Google) Super grateful to Eddy Matos for excellent advice, professional, fast and transparent (Original) Super agradecido con Eddy Matos u si excelente asesoria, may profesional, rápido y transparente

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Google Nov 6, 2024

(Translated by Google) Excellent attention, knowledge and commitment, a great professional. We obtained the best advice which motivated us to leave with a new car. THANK YOU A THOUSAND🙏🙏 (Original) Excelente atención, conocimiento y compromiso, todo un gran profesional.obtuvimos la mejor asesoría lo cual nos motivó a salir con auto nuevo. GRACIAS MIL🙏🙏

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DealerRater Nov 6, 2024

Always great working with Fabio, he really takes care of. Was great to work with Alexis as well, really made the deal work right!

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DealerRater Nov 6, 2024

It’s the dealer of our choice the family buys all the cars there since 2003

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Google Nov 5, 2024

(Translated by Google) Excellent information with the naughty! Adrian Grullon (Original) Excelente información con el travieso! Adrian Grullon

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Google Nov 5, 2024

(Translated by Google) If you want a good service, do not hesitate to contact Omy A...excellent service, I recommend it 100 percent, thank you for everything, I congratulate you for such good service, God bless you. (Original) Si quieres un buen servicio ,no lo dudes en contactar a Omy A ..excelente servicio lo recomiendo un 100 por ciento ,gracias por todo ,lo felicito por tan buena atención, Dios te bendiga.

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Google Nov 5, 2024

(Translated by Google) Excellent work Omy. Without you we really would not have been able to purchase our new car. (Original) Un excelente trabajo Omy A realmente sin ti no hubiéramos logrado la compra de nuestro nuevo auto

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Google Nov 4, 2024

I recently had the pleasure of working with Alex V at Hyundai Universal, and I can’t recommend him highly enough. From the moment I walked in, his hospitality was evident; he greeted me with a warm smile and made me feel valued as a customer. Alex’s knowledge of the vehicles and services offered was impressive. He took the time to explain every detail, ensuring I felt informed and confident in my choices. His patience and willingness to answer all my questions made the experience enjoyable rather than overwhelming. In addition to his expertise, Alex’s genuine care for ...

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Google Nov 4, 2024

Alex V helped me the second I stepped in and I was very impressed with his customer service and his ability to make me feel welcomed

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Google Nov 4, 2024

Alex V was very helpful during my visit!

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DealerRater Nov 4, 2024

Our experience was wonderful and price negotiations went smoothly. Chris was great throughout the whole process.

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Google Nov 4, 2024

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Google Nov 4, 2024

Alex v was very helpful when looking for cars. I would recommend if you are lookin for a car.

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Google Nov 4, 2024

alex v was so helpful and knowledgeable gave me a amazing deal would buy again !

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DealerRater Nov 4, 2024

Victor was diligent in finding the vehicle I wanted and getting it delivered quickly. He made the process painless, as did Frankie with the paperwork.

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Google Nov 4, 2024

Omar and his manager were great and got me an amazing deal on my dream car!

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Google Nov 3, 2024

(Translated by Google) Thank you Ivanoba for your attention and getting the best quotes to finally buy my car 🙏 God bless you. (Original) Gracias Ivanoba por la atención y lograr las mejores coutas para por fin comprar mi carro 🙏 Dios te bendiga.

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Google Nov 3, 2024

(Translated by Google) Thanks to Ivanoba for helping me with the entire process, at first I had low hopes but the entire team in general helped me a lot. Alexis the manager treated us very well! He explained everything to us detail by detail! Super recommended thank you very much (Original) Gracias a Ivanoba por ayudarme con todo el proceso, al principio tenía bajas esperanzas pero todo el equipo en general me ayudó mucho. Alexis el manager nos trató muy bien! Nos explicó todo detalle a detalle! Súper recomendado muchas gracias

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Google Nov 3, 2024

(Translated by Google) Today at Universal Hyundai I had a wonderful experience, the service was very good and I felt welcome, and I was able to leave with the car of my dreams thanks to Ivanoba García. Thank you so much. (Original) Hoy en Universal Hyundai tuve una experiencia maravillosa, la atención fue muy buena y me sentí bienvenida, y pude salir con el carro de mis sueños gracias a Ivanoba García. Muchas gracias.

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Google Nov 3, 2024

Had a great experience, Brandon was super helpful! would definitely come here if you’d like to purchase a vehicle

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Google Nov 3, 2024

(Translated by Google) Brandon helped me a lot! (Original) Brandon mi ayudo mucho!

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Google Nov 3, 2024

(Translated by Google) I bought a car in that place where Brandon Ochoa helped me, his attention and service were very good, he was there with me all day and the treatment was perfect 10/10 (Original) Compré un carro en ese lugar el cual me ayudó Brandon Ochoa, muy buena su atención y su servicio estuvo todo el día allí conmigo y el trato perfecto 10/10

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Google Nov 3, 2024

Brandon really helped me with the car I wanted, wasn’t long to sign the papers. Great dealership

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Google Nov 3, 2024

Adrian is a very nice sales agent to work with when it comes to buying a vehicle @ Universal Hyundai he is Professional and Courteous

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Google Nov 3, 2024

Adrian at Hyundai was very professional and he helped me find the right price for a brand new SUV. He will work hard for you to get the most for your money!

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Google Nov 3, 2024

(Translated by Google) The service at Universal Hyundai was truly spectacular! The entire process was quick, easy and I was able to get the payments and the car of my dreams. My salesperson was Ivanoba García, super attentive and cute, 100% recommended. Thank you so much. (Original) De verdad que la atención en Universal Hyundai fue espectacular! Todo el proceso fue rápido, sencillo y pude obtener los pagos y el carro de mis sueños. Mi vendedora fue Ivanoba García, súper atenta y linda, recomendada 100%. Muchas gracias.

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Google Nov 3, 2024

(Translated by Google) Carlos Morales, thank you for your help, I am very grateful to you… you are the best 😉 (Original) Carlos Morales , gracias por tu ayuda, estoy muy agradecida contigo…eres el mejor 😉

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Google Nov 3, 2024

Brandon gave me an amazing experience, he explained everything thoroughly

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Google Nov 3, 2024

Alexandra was our sales person. She was amazing and very helpful. Would highly recommend!

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Google Nov 3, 2024

(Translated by Google) Excellent service!!! Ivanoba Garcia guided us when purchasing a car and she was the best at helping us find a car that matched what we were looking for and with an excellent price!! THANK YOU!! (Original) Excelente servicio!!! En la compra de carro nos guió Ivanoba Garcia y fue la mejor nos ayudó a encontrar un carro acorde con lo que estábamos buscando y con un excelente precio !!GRACIASSS!!

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Google Nov 2, 2024

Alejandro was a great salesperson with great skills.

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Google Nov 2, 2024

Thank you very much Andres Sanmiguel, the best seller, he was honest, respectful and very kind, he helped me find the car of my dreams at a very good price.

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DealerRater Nov 2, 2024

Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems!

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Google Nov 2, 2024

Andrés sanmiguel is the best salesperson I have ever met Thank you very much for your help, excellent service, you are the best.⭐️⭐️⭐️⭐️⭐️

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Google Nov 1, 2024

I can’t say enough good things about my experience with Carlos De Jesus. I had a very specific list of things I wanted in a car, and he found exactly what I was looking for. The best part was that he made it all feel so easy and stress-free. Carlos is a total pro but super down to earth too. If you’re looking to buy a car, do yourself a favor and ask for Carlos!

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Google Nov 1, 2024

Carlos Dejesus was hands down the best salesperson I’ve worked with. He was honest, straight to the point, and really knowledgeable. He respected my time and didn’t make me feel like I was getting the 'sales pitch' treatment. I left with the car I wanted at a price I’m really happy with. Definitely 5 stars for Carlos!

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Google Nov 1, 2024

I was looking for a reliable car for my daughter’s first vehicle, and Carlos DeJesus was AMAZING! He went above and beyond to make sure we got something safe and affordable. He answered all our questions (we had a lot!) and made sure we felt comfortable with the whole process. My daughter and I both left happy and confident we made a great choice. Huge thanks to Carlos!

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Google Nov 1, 2024

I was nervous going to the dealership since I've had some rough experiences with pushy salespeople, but Carlos DeJesus was honestly a breath of fresh air! He really took his time to understand what I needed. He answered all my questions with zero pressure, and I ended up getting a car I absolutely love. Highly recommend asking for Carlos if you want a smooth, no-stress car-buying experience!

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Google Nov 1, 2024

Had a great experience at universal Hyundai especially with Andres. He was very communicative and didn’t make me feel pressured to buy. The process was very clear and all my questions were answered!

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Google Nov 1, 2024

We started the process of looking for a new SUV on September 21st by visiting the dealership where we purchased our Santa Fe (12 years ago) & Genesis Coupe (11 years ago). We then went through Costo's auto program which works with Universal Hyundai and were assigned to Keith Priestley. We started communicating with Keith the week of September 23rd and were specific in what we wanted, a white Genesis GV80, Prestige package, thinking we'd get a 2024 but ended up with a 2025 in the Uyuni White. She's a beauty and we love the SUV! It is better than expected. ...

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Google Nov 1, 2024

(Translated by Google) Thank you Mr. Alenjandro Bravo for your excellent attention. MY recommendation is positive. (Original) Gracias sr.Alenjandro bravo por su excelente atención. MI recomendación es positiva.

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Google Nov 1, 2024

(Translated by Google) Today I visited the store just to see and came out with a 2025 Kona Thanks to Adrian the naughty (Original) Hoy visité la tienda solo para ver y salí con una Kona 2025 Gracias a Adrian el travieso

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Google Nov 1, 2024

Thank you Omar for helping me with the purchase of my 2024 Hyundai Tucson.

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Google Nov 1, 2024

Recently purchased my new Genesis from here about a month ago. Really impressed with Chris J. as he walked me through the features of the G70 and gave me time to test drive a few specs so I’d be comfortable with the one I picked. Quick paperwork and out the door feeling pretty great about my decision!

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Google Nov 1, 2024

I recently had a fantastic experience purchasing a Hyundai Palisade with the help of Andres Sanmiguel. From the moment we first talked on the phone and walked in, Andres was welcoming and knowledgeable. He took the time to understand my needs and preferences, guiding me through the various options available. Andres was patient as I asked questions and even went above and beyond to ensure I found the perfect fit within a short time frame and limited budget. His expertise made the entire process smooth and stress-free. I appreciated his transparency regarding pricing and financing options. Overall, I highly recommend ...

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Google Nov 1, 2024

I purchased my car here a year ago and have had a fantastic experience. Pablo was an exceptional salesperson, offering top-notch kindness, charisma, assistance and attention. He made buying my first car seamless. I recently returned for a routine oil change and noticed an unusual noise. The representative assisting me, Carla, was incredibly helpful and attentive. She went above and beyond, even saving my day twice (with food and charging my phone). Although I waited for several hours, the warmth and hospitality made the experience enjoyable. This dealership's kindness and exceptional staff truly stand out!

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Google Nov 1, 2024

(Translated by Google) Very good attention and help especially from Omar who attended to us in a very friendly way. (Original) Muy buena atención y ayuda en especial por parte de Omar quien nos atendió de una manera muy amable.

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Google Oct 31, 2024

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Google Oct 31, 2024

Alejandro Bravo was very helpful! Very pleasant and professional. He was very easy to reach and he made sure to answer all of our questions . Highly recommend him.

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Google Oct 31, 2024

(Translated by Google) Thank you very much ALEJANDRO BRAVO, (sales) for making my car purchase so easy. I really appreciate your help, your patience, and dedication. I recommend it 100% to anyone looking for a car. (Original) Muchísimas Gracias ALEJANDRO BRAVO, (ventas) por hacer que mi compra de mi auto fuera tan fácil. Agradezco muchísimo tu ayuda,tu paciencia, y dedicación.Lo recomiendo al 100% a cualquiera que esté buscando un auto.

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Google Oct 31, 2024

(Translated by Google) I went to ask because I was looking for new options and Alejandro Bravo helped me, excellent treatment and very informed. He asked me what I was looking for and we found the perfect car, I plan to return soon and finish the purchase Alejandro is very efficient and understood what I need! Looking forward to meet again, the best service I have received in years. Thank you very much Alejandro! (Original) Fui a preguntar porque buscaba nuevas opciones y me ayudo Alejandro Bravo, excelente trato y muy informado. Me pregunto que buscaba y encontramos el carro ...

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DealerRater Oct 31, 2024

I recently visited Universal Hyundai and had an outstanding experience. From the moment I arrived, Chris made the entire process easy and stress-free. All staff were knowledgeable, friendly, and truly listened to what I was looking for.

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Google Oct 31, 2024

(Translated by Google) Many thanks to Alex M. and Genesis of Universal Hyundai for their excellent service and outstanding attention. (Original) Muchas gracias a Alex M. Y Genesis de Universal Hyundai por su excelente servicio y su destacada atencion

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DealerRater Oct 31, 2024

Very friendly service! I’m so satisfied with my new car and all the attention and help that they gave me that day 💖

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Google Oct 30, 2024

Amazing experience Alex V. Was exceptional Highly recommended this dealership

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Google Oct 30, 2024

(Translated by Google) Today I acquired my 2025 Tucson with Adrián the naughty! Excellent experience (Original) Hoy adquirí mi Tucson 2025 con Adrián el travieso! Excelente experiencia

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Google Oct 30, 2024

(Translated by Google) Excellent villa service and Adrian the naughty (Original) Excelente atención de villa y el Adrian el travieso

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Google Oct 30, 2024

(Translated by Google) Excellent services from Adrián el travieso and villa (Original) Excelente servicios de Adrián el travieso y villa

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DealerRater Oct 29, 2024

It’s was so easy and fast! My wife and I found what we wanted. She loves the car, I highly recommend Universal Hyundai.

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Google Oct 29, 2024

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Google Oct 29, 2024

Great service! I had been driving myself crazy in the search for a decent and reliable used car for 3 weeks before finally finding one at Universal Hyundai that interested me. Chris J initially texted me about a car I had seen online and within minutes we had discussed an out the door price I was comfortable with. He was helpful and cooperative and I felt confident with his help. At the dealership, Rachel showed me the car and we took it for a test ride which sealed the deal. I have been to dealerships in the past that felt like ...

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Google Oct 28, 2024

(Translated by Google) Excellent service, thank you Adrián the naughty, he exchanged my 2023 Elantra car online for a 2025, extremely pleased with his service (Original) Excelente atencio gracias Adrián el travieso , me cambió mi carro Elantra en line 2023 por un 2025, sumamente complacido con su atencio

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Google Oct 28, 2024

Outstanding customer service from Pablo, Carlos Maldonado and Frankie Martinez here at Universal Hyundai Dealer. I came in with my sister since she wanted to purchase a vehicle and ended up purchasing one for me too. Great deals, easy process. Definitely recommend to everyone that needs to purchase a vehicle. The best!!!

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Google Oct 28, 2024

(Translated by Google) The naughty guy gave me great attention in my sale, the guarantees and my new car are perfect for me and my family. (Original) El travieso me dio una gran atención en mi venta, las garantizaciones y mi nuevo carro están perfectos para mí y mi familia.

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Google Oct 28, 2024

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Google Oct 27, 2024

Thank you very much Darrin, you helped me a lot in choosing the car, a professional and patient salesman

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Google Oct 27, 2024

Leased a new 2024 Hyundai Santa Fe from Universal Hyundai yesterday - was a fantastic experience. The place was really busy and yet our salesman Ameer Khan was very attentive throughout the hole process. The negotiation stage was very simple and easy and I felt we got a very reasonable deal. The available inventory was great compared to other dealers that have few new cars in stock to choose from. Again special shout out to Ameer and our finance specialist Frankie who both made our experience quite easy; Definitely recommend Universal Hyundai.

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DealerRater Oct 27, 2024

Everyone was helpful and supportive of me buying my first car great experience thanks everyone

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DealerRater Oct 27, 2024

Excelente atención y servicio, calidad de asesoramiento en lo que se busca y buen conocimiento del inventario que manejan

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Google Oct 26, 2024

(Translated by Google) William Sanchez is excellent! (Original) William Sanchez es excelente!

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DealerRater Oct 26, 2024

Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im glad I went to the dealer and found Miguel to help me

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DealerRater Oct 26, 2024

Dealership is always full and has good promotions. My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great .

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DealerRater Oct 25, 2024

Everyone I worked with was professional and did a good job I like my car and look forward to working with them again on another car

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Google Oct 25, 2024

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DealerRater Oct 25, 2024

Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very attentive and gave us world class service. A+ rating and recomendations to anyone. This men are it.

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Google Oct 25, 2024

Had an amazing experience buying a car at this Hyundai dealer. If you’re looking to buy a car go look for Ameer. He went above and beyond from finding me the car I wanted through final sale. Seamless!

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DealerRater Oct 24, 2024

The sales associate Chris Oliva was exceptional and very knowledgeable. He went above and beyond to help us

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Google Oct 24, 2024

(Translated by Google) Adrián the mischievous excellent seller I managed to take my Santa Fe very happy with his attention (Original) Adrián el travieso excelente vendedor logré llevarme mi Santa Fe muy feliz con su atención

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Google Oct 24, 2024

(Translated by Google) Me Adrián the naughty, Very attentive, fast and friendly service, it was incredible, the attention took me my Santa Fe 2025 (Original) Me Adrián el travieso, Muy atento, servicio rápido y amable estuvo increíble la atención me llevó mi Santa Fe 2025

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Google Oct 24, 2024

(Translated by Google) Great attention and patience when explaining (Original) Gran atencion y paciencia al explicar

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Google Oct 24, 2024

Adrian is the Best in town , made me feel comfortable soon as i walked in. Very helpful !!!!

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Google Oct 23, 2024

I want to thank to Adrian for help me to choose the best vehicle for me.

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Google Oct 22, 2024

(Translated by Google) Excellent vehicles, excellent customer support from Carolina... They could improve the facilities, they are not comfortable, they should offer coffee, snacks and/or water,... The time it takes to purchase the vehicle is very long (everywhere It's the same) so those small details can make the wait (process) more pleasant. (Original) Excelentes vehículos, excelente acompañamiento al cliente de Carolina... Podrían mejorar las instalaciones, no son cómodas, deberían ofrecer café, snacks y/o agua,... El tiempo q se toma la compra del vehículo es muy largo (en todas partes es igual) ...

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DealerRater Oct 22, 2024

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car.

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Google Oct 22, 2024

(Translated by Google) Excellent attention in everything you need, they give you clear information and clarify all your doubts regarding doubts in the purchase of your car as well as suggestions for the best that suits you, giving these 5 stars to the attention from Adrián el Travieso, excellent attention, my recommendation for you to look for him and help you with your purchase is 150% (Original) Excelente atención en todo lo que uno necesita, te dan la información clara y te aclaran todas tu a dudas en lo que respecta a dudas en la compra de tu carro ...

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Google Oct 22, 2024

(Translated by Google) Excellent attention by Carlos Morales Very happy with the process 🙏🏼 (Original) Excelente atención por Carlos Morales Muy feliz con el proceso 🙏🏼

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DealerRater Oct 21, 2024

Professional atmosphere very courteous staff, and they worked hard to get everything squared away for me would highly recommend

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DealerRater Oct 20, 2024

My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models

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Google Oct 20, 2024

Tony A made the purchase process easy. He made what can sometimes be a grueling process very straightforward. Experience matters.

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Google Oct 20, 2024

We recently purchased an Ioniq 5 from this dealership and I could not be happier with that experience. Our salesman, Keith Priestly, went above and beyond (he stayed late and even altered his vacation plans) to ensure we got exactly the vehicle we wanted and he did so with a very contracted timeline. I highly recommend Universal Hyundai and Keith.

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DealerRater Oct 19, 2024

El vendedor Alejandro Bravo fue muy eficiente cortez y amable y muy profesional, lo recomendaría

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Google Oct 19, 2024

Jennifer did a great job showing us our brand new Santa Fe. Great experience.

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DealerRater Oct 19, 2024

Darrin was extremely knowledgeable about the vehicles. I loved that he wasn’t super pushy either. He offered options of different vehicles if there was some thing I wasn’t a fan of

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DealerRater Oct 18, 2024

We were really frustrated with the local dealers we had talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universal, located the car for us, worked the deal and we picked it up within 24 hours. Happy customer!

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Google Oct 18, 2024

(Translated by Google) I had the best service on my first car purchase! I bought a Tucson 2025 and the entire process was super easy and fast, Carlos Morales was by my side at all times and made my experience an incredible moment! Look for him because there is no loss with him, the best seller 😎😎😎 (Original) Tuve la mejor atención en mi primera compra de auto! Compré una tucson 2025 y fue súper fácil y rápido todo el proceso, Carlos Morales estuvo a mi lado en todo momento e hizo de mi experiencia un momento increíble! ...


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