Customer Testimonials
Very happy with Disla, he was very helpful and informative 🤗
Muy excelente serivicio, agradecida por el servicio del Sr. DISLA . Recomendado full en la Nissan Universal
Disla me ofrecio una de las mejores experiencias de mi vida. Hoy lo visite para comprar un carro para mi esposa y al final me fui con dos. Nos ayudo y nos escucho estamos muy agradecidos
The wait for finance was bad, but then AFTER EVERYTHING WAS FINISHED, I was told I have to wait for insurance to seal before leaving. I was there until well after closing waiting on what should have been a non issue.
No hard sales tactics - just informative and patient. From sales to finance it was a great experience.
My sales person Jhonny Mendieta was outstanding! Very knowledgeable of the vehicle; He was patient, professional and overall Classy. I explained what I wanted & he delivered.
It’s always a great experience to have a professional team of people that will work with us on getting the best cars in the market.
(Translated by Google) Good attention to us and was very nice to us, all the staff was friendly and accommodating (Original) Buena atención con nosotros y fue muy agradable para con nosotros, todo el personal fue amable y complaciente
I had an amazing experience at Universal Hyundai thanks to Rudy and Gio! From the moment I walked in, they were friendly, professional, and truly helpful every step of the way. They made the process of getting my 2025 Hyundai Elantra smooth and stress-free. Both of them were super knowledgeable, answered all my questions, and worked hard to get me the best deal possible. I never felt pressured—just supported. If you’re looking for a new car and want a team that genuinely cares, ask for Rudy and Gio. They’re the best!
Excellent
Big Mo is an Amazing professional. Thank you for your services. Simpson family.
(Translated by Google) Big Mo has been fantastic throughout the entire experience, very professional and dedicated. We are so grateful for their 5-star service! (Original) Big Mo ha sido fantástico durante todo el tiempo, muy profesional y dedicado. Estamos muy agradecidos con su atencion de 5 estrellas !!!⁹
Rudys and Gio are the best team there! Rudys took the whole day with us showed us multiple cars that we wanted to see and really listened to what our needs were! Gio worked hard to help make the deal sensible and went above and beyond to make the purchase possible! I highly recommend Rudys if you are considering a vehicle purchase, he is kind, friendly and takes time to educate you on the vehicle and ensure you are truly comfortable and happy with your purchase. Best customer service you will find at any dealership hands down!
I had a great experience with Andres. I haven't purchased a vehicle in over 10 years & dreaded going to a dealership because normally they are so pushy. He was not pushy at all. We even went home the first time so we could think about it & didn't feel any pressure to make a hasty decision. I felt like we walked out with the best deal possible. I would recommend to anyone looking to purchase.
I am very pleased with my recent Hyundai purchase and want to express my gratitude for the exceptional service I received. Sales Rep. Juvenal was incredibly helpful and understanding throughout the process of purchasing my first vehicle. He took the time to ensure I was completely satisfied with my options, and by the end of our conversation, I felt confident in making my decision.
The following day, I returned to complete the purchase, and Sales Rep. Ameer greeted me with the same level of professionalism and courtesy. He made the final steps of the transaction smooth and stress-free, offering helpful ... Read More Google - Jul 13, 2025
I had a fantastic experience working with Andres when buying my car. From the start, he was friendly, patient, and genuinely listened to what I was looking for without ever making me feel rushed or pressured. He took the time to answer all my questions thoroughly and made sure I was comfortable with every step of the process. I highly recommend Andres to anyone looking to buy a car.
Big mo was the best ever! And a big Heart to match!
Mohammed Khan was helpful, persevering and hard-working. He ran all over the lot looking for the specific model we wanted. We appreciate his dedication.
⭐️⭐️⭐️⭐️⭐️
I’ve been a valued customer at Universal Hyundai for over 10 years, and I can honestly say the reason I keep coming back is because of people like Jennifer R. and John Booth. I first met John in 2015 when I bought my very first new car, and he made the experience smooth and memorable. Since then, I’ve had the pleasure of working with Jennifer on my last two vehicles—and together, they’ve been nothing short of amazing.
They’ve truly gone above and beyond to help me get approved and into the vehicles I wanted—even when other ... Read More Google - Jul 11, 2025
(Translated by Google) Excellent service from Adrian the Naughty (Original) Excelente atencion de Adrian el travieso
(Translated by Google) Excellent service from Adrián the Naughty One (Original) Excelente atención de Adrián el travieso
Excellent experience with Juvenal Nava!!! .....Great Sales advisor, very professional!!
(Translated by Google) Thanks to the seller Angel Moscoso I was able to get my car, good seller recommended, reliable and sincere (Original) Gracias al vendedor ángel moscoso pude obtener mi carro, buen vendedor recomendado, confiable y sincero
(Translated by Google) Excellent service from Adrián the Naughty Very good service (Original) Excelente atención de Adrián el travieso Muy buen servicio
I can’t convey enough about the amazing and smooth experience my daughter had making her 1st purchase/as a mom I am honored to witness this and Nestor exceeded our expectations. He truly treated her as her own and made sure that she was in a safe and reliable vehicle that will last her for years to come. Thank you Nestor for being such an amazing Sales Rep but most importantly connecting on a personal level. Proud Mom♥️
Nestor was definitely a huge help in me purchasing my FIRST ever car. Broke everything down into detail and reassured us that we are walking out with a car and we did!! Great customer service truly and shows empathy. 10/10 experience in my first milestone in purchasing my own car under my own name.
Big mo great costumer service!! Amazing experience
Big Mo is the man. Thank you for the great experience!
Sofia Gongora is an a amazing sales person. I do recommend her to anyone. She does help.
(Translated by Google) A few days ago I went to Universal Hyundai, where I met Mr. Rudy, a very professional Cuban gentleman. He explained everything I wanted to know about the cars he had available and the financing required for the car. He showed me all the models and he tried so hard that he even got wet more than once (without caring). In the end, I ended up buying the car since he offered me a good deal. Thank you very much.
(Original)
Hace unos días me dirigí a universal Hyundai, donde me encontré con el señor ... Read More Google - Jul 7, 2025
Big big thanks to the team at Universal Genesis for all of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registration to us literally over night! Ramces Rivera - thanks for making the finance process smooth easy and stress free , Alfonso Scurry- Amigo, you're the man! And Jose Cepada - thank you for going above and beyond our expectations.
Ivanoba was a sweet sales assistant. She helped this woman feel comfortable in a setting surrounded by men. If I hadn’t brought a friend, she would’ve acted in their place. The whole process was smooth and they helped with every step.
(Translated by Google) Sofia Gongora treated me like a king and went above and beyond to satisfy my demands, which weren't easy. She always had a smile and was very friendly. Thank you from the bottom of my heart. Sofia is a true example and surpasses what I could expect from a salesperson. Her knowledge is vast.
(Original)
Sofia Gongora me atendio como un rey y hizo lo imposible por satisfacer mis demandas que no eran facil. Ella siempre con una sonrusa y muy amable. Gracias de corazon Sofia es todo un ejemplo y sobrepasa lo que podia esperar ... Read More Google - Jul 7, 2025
I had a great experience working with Disla ! He was professional , honest and made the whole process smooth and stress-free. He took the time to answer all our questions and made sure we were comfortable every step of the way. Highly recommend his service to anyone looking to buy a car !
Big Mo was an amazing help, he assisted me to find the car that was perfect for me
Big Mo was great!
Big Mo had done good job in finalizing my vehicle at the facility. Thanks to him for his contribution.
My wife Carmen and I had the pleasure of working with Arnaldo during my visit to Universal Hyundai, and I couldn't be more impressed. From the moment I walked in, Arnaldo greeted me with genuine warmth and professionalism. He was incredibly knowledgeable, patient, and never once made me feel pressured during the process.
What stood out most was his ability to listen and truly understand what I was looking for. Arnaldo went above and beyond to find the perfect vehicle to suit my needs and budget. He explained everything clearly, answered all my questions, and made the entire buying ... Read More Google - Jul 6, 2025
(Translated by Google) CARLOS CASTRO THANKS FOR PURCHASING MY NEW 2025 PALASIDES THANK YOU VERY MUCH (Original) CARLOS CASTRO GRACIAS POR PA COMPRA DE MI NUEVA 2025 PALASIDE MIL GRACIAS
I had no issues and William Sanchez was friendly, helpful, and not pushy.
My husband and I were so grateful for Adrian el Travieso at Universal Hyundai. From the moment we walked in, he went above and beyond to make sure our entire experience from sales to finance was absolutely top notch. Adrian was knowledgeable, professional, and genuinely cared about making sure we left happy and confident in our purchase. He made what can often be a stressful process feel smooth and enjoyable. Highly recommend working with him if you’re in the market for a new car at Universal Hyundai.
Eleazar was a fantastic salesperson. He was patient and very helpful.
We had a great experience with Mohammed. Both times! Unfortunately, we had an accident with our lease and Mohammed had us in a new vehicle for the same payment within 24 hours of calling.
Big Mo was awesome!!!! now that I have time to really think about my experience, I have to say, everything was perfect. I worked a deal with MO over the phone and he made it happen. once I got Into the finance office I had a little hiccup and Josh made everything super smooth. I can't thank this team enough! I had an amazing car buying experience! I'll definitely be back.
Mohammed Khan helped me get a great deal on used car. Worked quickly to have it inspected clean and ready and even delivered to my home.
(Translated by Google) Sofia Gongora served us and it was excellent service. We took the car we wanted and she helped us with everything. (Original) Nos atendio sofia gongora y fue excelente servicio llevamos el carro que queriamos y nos ayudo con todo
The best service I’ve had in a long time a day full of going to different dealers and having bad experiences but Sofia Gongora took her time and treated us like people and took the time to find our right fit thank you so much for the help
Purchased a 2024 Genesis G70 from Mohammed and had solid follow up and a quick closing...very happy.
(Translated by Google) Thanks to Carlos Román, Pablo Zapata and Ramses for their excellent service. (Original) Gracias a Carlos Román , Pablo Zapata y Ramses por su excelente servicio.
(Translated by Google) Eddy Matos Excellent advisor, he really gave me very good advice, I highly recommend him (Original) Eddy Matos Excelente asesor, de verdad que me dio un a muy buena asesoría lo recomiendo altamente
Mohammed Khan was wonderful, he helped my family and I and worked with what we had and we ended with a great deal, all thanks to him. Great place, friendly environment, wonderful staff, 5 stars all around.
Great service. Thank you prosper for taking your time with us and helping us in every step of the process. If y'all need someone to help you out ask for prosper he's the best!!!
Highly recommend this dealership to everyone, specially Gilberto and Raul. Thank you so much to everyone who helped me.
Thank to Juan Carrillo for helping us in out purchase oh the new Santa Fe
Juan Carrillo was an excellent sales person. He went above and beyond to make sure I got treated fairly and went to bat for me, so that the car deal fit my terms and needs. Highly recommend Universal Hyundai, but above all, Juan Carrillo is the best
(Translated by Google) Thank you Juan, excellent service, very pleased with my 2025 Tucson (Original) Gracias Juan excelente servicio muy complacida con mi tucson 2025
(Translated by Google) Thank you for your excellent service, guys! I'm very happy with the purchase!!! Thanks to Rudy, Gio the manager, and Ramces the financier!!! Thank you, Universal Hyundai!!! (Original) Gracias por su excelente servicios chicos! Me siento muy feliz con la compra!!! Gracias a Rudy, a Gio el manager y al financista Ramces!!! Gracias Universal Hyundai!!!
(Translated by Google) If you are looking for excellent service, do not hesitate to contact Rudy's team, manager Gio and financier Ramces. Excellent team, 100% recommended. (Original) Si están buscando un Exelente atención no duden en contactarse al equipo de Rudy, el manager Gio y al financista Ramces Exelente equipo 100% recomendados
Absolutely terrible service department! Don't respond or communicate with customers as promised. We have been waiting for months for a response from Andres regarding our repairs. Contacted the leadership team and they also are not helpful or responsive. We purchased the car believing in the services related to being a Genesis dealer and they have not lived up to the expectations. Truly disappointing.
Sofía Gongora truly goes above and beyond — friendly, attentive, and responsive at every step. She listened closely to my needs, kept me updated, and delivered with professionalism and warmth. Exceptional customer service!
I want to express my gratitude to Ameer and Jacob at Universal Hyundai. I had a great experience last week trading my car for a Hyundai Kona 2025. Ameer was very knowledgeable and helpful which made it easier for me to decide on my purchase. He explained all the cars’ gadgets and made sure it was all setup before I left the dealer. Jacob was also very helpful and throughly explained the financial part of the purchase. Thank you both for your dedication! I’m very happy with my new car!
I had a great experience buying my car thanks to Sofía Góngora! She is incredibly sweet, professional, and truly goes above and beyond to help her clients. The dealership gave me a great deal on the car I wanted, and Sofía made the whole process smooth and stress-free. I’m very grateful for her excellent service and highly recommend working with her if you’re looking for your next vehicle!
(Translated by Google) Incredible saleswoman Sofia, super easy and clear information, I recommend her 100%. (Original) increíble vendedora Sofía, súper fácil y clara la información, la recomiendo al 100%
Thank you Brian and Villa
I would like to thank the exceptional work of the seller Eleazar Diaz, great seller. Thank you for the excellent service!!
Ameer did an amazing job helping my dad secure a vehicle this past week. Definitely would recommend to anyone who’s in need of a new vehicle! He made the process smooth and was just a very genuine nice guy. Thank you!!
10/10 Ameer
Definitely recommend ameer for your next purchase, couldn't have had a smoother process!
Ameer thank you so much for helping my family and being patient with us and making this process easy.
We had a great experience today at Hyundai! Juvenal Nava was super nice and very patient with us through the whole process. He made everything easy and stress-free. Thank you for the amazing service!
We had an excellent experience today at Hyundai, thanks to Juvenal Nava. He was incredibly nice, patient, and professional throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable every step of the way. It’s rare to find someone so genuinely helpful and attentive. Thank you, Juvenal, for making our visit such a positive one!
El servicio de Disla nos a complacido. Estamos muy agradecido con nuestra compra fue excelente persona y para mi seria un placer recomendarlo a cualquier persona que esta en necesidad de un vehiculo Nuevo o usado
Carlos Román help to get my new Tucson Thanks for you patience.
Nashawn was amazing!
(Translated by Google) We traded our 2023 Santa Fe Calligraphy purchased at Holler Hyundai for a 2025. The process was far superior to the previous one: the negotiation was clear and quick, and the finance and auto insurance representative were excellent and efficient. Ivanoba was an excellent salesperson the entire time, super attentive, efficient, and prompt. The after-sales service she provided us is outstanding. We were extremely satisfied thanks to her and her handling of every concern. It's truly evident that we had a horrible experience at Holler compared to this. 5 stars 🌟
(Original)
Cambiamos nuestra 2023 Santa Fe calligraphy comprada en holler ... Read More Google - Jun 28, 2025
Carlos and Cesar are both great people and they have been very helpful and supportive in helping us get another vehicle and staying with the Hyundai family
Professional, attentive and knowledgeable service. Will buy again from here! Appreciate the patience in helping us find the right vehicle for us.
From start to finish just a fantastic experience, oh, and a great deal on top of the treatment! Highly recommend.
Andrés es un gran ser humano, se coloca en el lugar del comprador es un gran vendedor
The guys at Genesis always treat me with VIP status,making sure I have the best interest rate along with making sure I get what I want. Nick Gomez is an amazing representative for Genesis. I am happy with my purchase and I look forward to telling my friends about this dealership as well!
The guys at Genesis always treat me with VIP status,making sure I have the best interest rate along with making sure I get what I want. Nick Gomez is an amazing representative for Genesis. I am happy with my purchase and I look forward to telling my friends about this dealership as well!
Awesome service. Carlos was a pleasure to work with when choosing a new car. Would recommend.
Purchased a 2024 Hyundai Santa Cruz in Dec 2024 with 6,000 miles on it from universal Hyundai. Leased vehicle I was told.....
Now 3,000 miles later the harness for all electrical went out and they are telling me they are working on it, however I just found out it was replaced at 34 miles! This was not disclosed to me when purchased or on its Carfax report. This tells me it's a lemon, but they just say they will fix it and call me when it's ready. No refund of course for this truck I paid cash for! A car with now 9,000 miles ... Read More DealerRater - Jun 6, 2025
I will never return here! Second and last time! Took my vehicle in for routine servicing and "check engine" signal. Appt time was 8:20 AM. Left the service dept at 5:30 PM. At no time during that 9+ hours did I receive any communication from the service advisor about the status of repairs unless I went to his booth! No text, no face-to-face, no email. Nothing!! No contact about was the technician found, what they recommend, pricing - NOTHING! The lack of communication from the service advisor was appalling, and he was certified "Expert" by them. I do appreciate ... Read More DealerRater - Jun 1, 2025
Thanks to the Universal Hyundai team, Cesar Alegre, and our salesman Ray Jorge. Excellent business.
2025 Hyundai KONA I Love Thanks u Universal Hyundai Ray jorge The BEST Salesman The negotiation very quick i Recomend this Dealership
Estuve Buscando un auto a un buen Precio y consegui en universal hyundai un buen negocio de una Kona Muy agradecida por el trato y el servicio gracias a mi vendedor Raymundo Jorge
Salesman at beginning of looking was great her name was Laura and then she got help from Pablo. Too bad Pablo forgot who we were the next day because there was a part missing from the car. No one explained to us on how the buttons in the car worked and when we get an oil change or when the tag would be transferred. They were fine when we were buying but ignored us when we gave them the money.
I found it the solution for my needs. Thank you Andy for all your help.
Universal Hyundai provided an amazing car buying experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comfortable every step of the way. Cesar Alegre was also very professional and made the process smooth. I'm very happy with my purchase and would definitely recommend this dealership to anyone looking for great service.
We had an excellent experience with both Derek and Hector when purchasing our two new vehicles. They were very professional and knowledgeable, and helped us navigate the purchase process. They explained everything and made it so simple. We can't recommend them, or the Universal Hyundai dealership enough.
They try to sell you the car in a more expensive price than their own website and insurances that you don’t ask. Don’t recommend.
the dealership was friendly. they listened to me and didn’t try to “switch and bait” my purchase. my salesperson raul ruiz was the best. he went the extra mile to make sure i was satisfied with my purchase.
Darling was able to get me the car I want all the way from Daytona, I’m so happy with my car!
Thank you so much Darling for all your help! She is amazing!! Got me a great deal on the car I Love!
la Atención, el conocimiento la amabilidad del señor DISLA, ejecutivo que nos brindo toda la informacion que nos ayudo a tomar la mejor decisión de la compra de los dos vehículos en esta entidad
The team was awesome they assisted me in the best way possible easy my processed
Hola Soy Idalia Aviles y puedo decir que todo fue Excelente todo muy Rapido Muy contenta con mi nueva Tucson Gracias universal Hyundai y mi Vendedor que me ayudo muchisimo Gracias.
hola soy luisa valero y estoy muy contenta con mi compra gracias al equipo de universal hyundai todo se pudo hacer posible Raymundo jorge mi vendedor estuvo muy bien y Finanzas estoy muy contenta sobre mi negocio y mi nueva Kona 2025
