Customer Testimonials
Carlos Roman Was Great! Love my New Elantra.
Amazing experience from Chems and Janlique will definitely get more car from them
(Translated by Google) I was served by William Sanchez, who was very helpful and provided excellent service. 100% recommended. (Original) Me atendió William Sanchez, muy servicial y excelente atención. Recomendado 100%
Great customer service!
(Translated by Google) Excellent service from Mr. Juvenal Nava. He helped me with all my questions and advised me throughout the entire process to buy the car that would fit my needs. (Original) Excelente atención por parte del Sr. Juvenal Nava me ayudó con todas las dudas que tenía y me asesoró durante todo el proceso para comprar el carro que se ajustara a mis necesidades
(Translated by Google) I visited the dealership for advice and Juvenal Nava gave me wonderful service. (Original) Visite el concesionario en búsqueda de asesoramiento y Juvenal Nava me atendió de una manera estupenda
(Translated by Google) I visited the dealership and Juvenal Nava helped me solve my key issue. Excellent service. (Original) Visite el consecionario y Juvenal Nava me ayudó a resolver mi problema con la copia de las llaves. Excelente atención
William Sanchez was great with us very patient with us and help us a lot on are buying
(Translated by Google) I visited the dealership and Juvenal Nava helped me solve my problem with the key copying. (Original) Visite el concesionario y Juvenal Nava me ayudó a resolver mi problema con la copia de las llaves
(Translated by Google) I visited the dealership and the attention was very good, especially that of Mr. Juvenal Nava helped me with copying the keys. (Original) Visite el concesionario y la atencion fue muy buena en especial la del sr. Juvenal Nava me ayudó con la copia de las llaves.
Isaiah Arce went out of his way to make sure that everything with the car we purchased was satisfactory.
(Translated by Google) Excellent service from Juvenal Nava, he helped me find the car that suited my needs. (Original) Excelente atención de Juvenal Nava, me ayudó a obtener el carro que se adaptaba a mis necesidades.
(Translated by Google) UNIVERSAL HYUNDAI MR EDDY MATOS EXCELLENT SELLER, VERY FRIENDLY IN ADDITION TO HIS SERVICE AND GUIDANCE EXCEEDED MY EXPECTATIONS, WHERE EVERYONE SAID NO TO MY SON DUE TO LACK OF HIS CREDIT EXPERIENCE, MR MATOS MADE HIM LEAVE WITH HIS 2025 VEHICLE WITH ALL THE POWER. IT IS THE SECOND VEHICLE SHE PURCHASED FROM THAT DEALER AND ALWAYS PLEASED WITH THE SERVICE OFFERED. THANK YOU MR MATOS!!! (Original) UNIVERSAL HYUNDAI EL SR EDDY MATOS EXCELENTE VENDEDOR , MUY AMABLE ADEMÁS DE QUE SU SERVICIO Y ORIENTACIÓN SOBREPASARON MIS EXPECTATIVAS , DONDE TODOS LE DIJERON QUE NO A MI ...
amazing customer service by Juvenal Nava very helpful every step of the way. overall my experience has been fantastic and i will surly recommend universal Hyundai to all my friends!
Great experience today with our sales consultant Jason Sanchez. Customer service was the best! We felt very well taken care of and left very happy, we will definitely be coming back to him for all of our future car needs!
We had a great experience with Villa Carlos @ Universal Hyundai today. He was very professional and courteous and No pressure like most dealers. We really enjoyed doing business with Carlos and the staff. Great Job 👏
Outstanding service. Daniel “El Travieso” knows how to make a deal. Helped us during the whole buying process. Strongly recommended!
Great service from Adrian El Travieso! Outstanding! Thank you! !
Today we had the best experience at Universal Hyundai with sales consultant Jason Sanchez. The car buying process can be scary, but we felt at ease with him. He was kind, attentive and knowledgeable and made the experience very enjoyable for my husband and I. Not pushy whatsoever from him or any of their staff. We would definitely come back to then for any of our future purchases or trades.
Nestor H. was great! Made the car buying process low key, relaxed and fair. Kudos!
(Translated by Google) Excellent attention and service. On our second visit to update our SUV plan, the entire process was quick and easy. Eddy Matos assisted us again and we greatly appreciate his attention and professionalism. We recommend coming to this Hyundai branch for any type of procedure. Excellent service and attention. On our second visit to update our SUV plan, the entire process was quick and easy. Once again we were attended by Eddy Matos, and we greatly appreciate his attentiveness and professionalism. We recommend coming to this Hyundai branch for any type of service. (Original) Excelente atención ...
(Translated by Google) The best experience buying a car. Everything was clear and stress-free. He exceeded my expectations, he helped me every step of the process. I recommend Carlos Villa 100% (Original) La mejor experiencia comprando un auto. Todo fue claro y sin estrés. Superó mis expectativas, me ayudó en cada paso del proceso. Recomiendo a Carlos Villa 100%
⭐⭐⭐⭐⭐ Excellent Service and Great Deal! I had an amazing experience buying my car at Universal Hyundai, Villa Carlos, was absolutely outstanding—professional, knowledgeable, and truly committed to getting me the best deal possible. He went above and beyond to ensure everything was smooth and stress-free. I highly recommend him to anyone looking for a great car-buying experience. Thank you for your dedication and excellent service!
Juan Carrillo do an excellent job; he explain us all the details for me to make a great decision on my new vehicle
(Translated by Google) 100% recommended, very fast, reliable and everything very transparent, special attention from Omar Quintana took us to what we wanted, very grateful (Original) Recomendado al 100% muy rápido, confiable y todo muy transparente, especial atención de Omar Quintana nos llevó a lo que queríamos, muy agradecido
(Translated by Google) Excellent seller Omar Quintana! Thank you! (Original) Excelente vendedor Omar Quintana! Gracias!
Nestor Hernandez great customer services
(Translated by Google) Thank you Carlos Maldonado and Janlique for always helping me with the purchase of my Hyundais. (Original) Gracias Carlos Maldonado y Janlique por siempre ayudarme con la compra de mis Hyundai.
Carlos Villaverde did everything in his power in my situation to help me get my vehicle
Staff at Universal Hyundai are very knowledgeable, caring, understands the client needs and go beyond to ensure client expectations are met. I bought a 2022 Palisade and I would definitely upgrade at this dealership when the time is right. Great location, excellent service, friendliest staff you will find in Orlando.
Very happy with my experience there today! Walked away with the car I wanted and everyone was respectful and kind, especially Ameer, who came into work on his day off to help find the best car for me - he was very honest, kind and overall great to work with
(Translated by Google) Excellent services from the Venezuelan brother… villa (Original) Excelente servicios el hermano venezolano … villa
(Translated by Google) Villa excellent customer service. I felt super good (Original) Villa excelente servicio al cliente. Me sentí super bien
Juan Carrillo was such a great help with my new vehicle purchase. Thank you!
(Translated by Google) Very good service from Carlos Villa, excellent advisor and a lot of patience, thank you. (Original) Muy buena atención por Carlos villa , excelente asesor y mucha paciencia gracias .
(Translated by Google) Super service, I loved the excellent service from the villa advisor (Original) Súper atendido me encantó excelente atención del asesor villa
(Translated by Google) Williams Sanchez thank you (Original) Williams Sanchez gracias
(Translated by Google) One of the best services received from William Sanchez, grateful for the help of the Universal Hyundai team (Original) De los mejores servicios recibidos por parte de William Sanchez, agradecido con la ayuda del equipo de Universal Hyundai
Brandon was such a pleasure to work with. Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon!
Yesterday with my family we went to buy a car and we had an excellent experience, we were attended by the consultant Eddy Matos, attentive, very professional, and always attentive to what we wanted, very soon we will return for our next car, thank you very much Eddy !
(Translated by Google) Excellent treatment and attention from Adrian the naughty, I was able to get my car with his help. (Original) Excelente el trato y la atención de Adrian el travieso, pude obtener mi carro con su ayuda.
(Translated by Google) Excellent attention from Adrián the naughty, thanks to him today we won a KONA 2025 🙏🏼 (Original) Excelente la atención de Adrián el travieso, gracias a él hoy nos llevamos una KONA 2025 🙏🏼
100x more friendly than our dealer in Minnesota. If you think Minnesotans are nice, these guys are nicer.
Amazing customer service thanks to Chems if you visit this location search for him he made our experience the best !!
(Translated by Google) William Sanches, excellent service! (Original) William Sanches, excelente atendimento!
Working with Mohammed Khan was simple and non pressured. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent.
Mohammed Khan took great of me. I needed a vehicle to carry my kids. He got me a beautiful Pallisade at a fair price. I was in and out in under 3 hours.
(Translated by Google) Today Villa attended me and I got a tremendous deal. He was very attentive and helped me a lot. Thank you everyone at Universal Hyundai (Original) Hoy me atendió Villa y conseguí un tremendo negocio. Él fue muy atento y me ayudó mucho. Gracias a todos en Universal Hyundai
Best Service from Chems
(Translated by Google) superb chems service (Original) servicio magnífico de chems
Brandon Ochoa is a great sales man. No pressure during our buying process. Brandon is a Keeper!
Juan it was super helpful with the purchase of my new car. Explained everything throughly and made sure to answer all my questions. I wish I could give 1000 stars!
(Translated by Google) Wiliam wxelente and to the entire team, thank you very much (Original) Wiliam wxelente y a todo elmequipo much as gracias
Nestor was amazing to work with. He was helpful and so knowledgeable. Couldn’t ask for more .
Alexis Ramos and William S have given the best customer service and helped me make this purchase so easy. Highly recommended
Alexis Ramos and William S. Best overall customer service and experience highly recommended
(Translated by Google) Excellent experience! The fastest car I have ever bought and without any pressure. Carlos Villa is very friendly, offers good service and is an expert in his area. I recommend it. (Original) ¡Excelente experiencia! El auto más rápido que he comprado y sin presión ninguna. Carlos Villa es muy amable, ofrece buen servicio y experto de su área. Lo recomiendo.
William and Rudy took quality time to show me the vehicles I wanted to see and showed me all the details!! Internet sales manager look him up!!
We really had a very good experience with Universal Hyundai Orlando. From our agent Astrid Gomez to the manager Pablo and finance manager Abdel. Astrid was very patient with us and honestly explained every conditions and functions of every vehicle we looked. Pablo the manager offered us a very good deal and even go extra mile when we found out that the car we wanted were all sold out, they have 4 in stock. He contacted another dealer at Newport Beach, Astrid went all the way there to pick up the car. Finally Abdel who processed our loan gave me a ...
(Translated by Google) Excellent service from Adrian The Naughty (Original) Excelente servicio de Adrian El travieso
Adrian el travieso fue el mejor attendiendome nena Hyundai very helpful and understanding with everything I recommend him to anyone his the best 🙏💯😁😊
(Translated by Google) The service was exceptional!!! I was able to solve a factory problem. They are very diligent and attentive, they truly exceeded my expectations. From the telephone reception staff to the service department they were very professional. I especially want to thank Carlos Mejias, thanks to his advice, my request was resolved in the best way. (Original) El servicio fue excepcional!!! pude resolver un problema de fábrica. Son muy diligentes y atentos, de verdad excedieron mis expectativas. Desde el personal de recepción telefónica hasta el departamento de servicio fueron muy profesionales. Quiero agradecer especialmente Carlos ...
Victor in the service department is always fabulous to work with!
(Translated by Google) Ivana was amazing 😊 (Original) Ivana fue increíble 😊
We had a fantastic buying experience at Hyundai. Victor and his sales manager Pablo were able to get us what we wanted and at a great deal. Jacob in finance was a pleasure to work with and also took great care of us. These guys stick to their word which is hard to come by these days. 10/10, would work with again.
(Translated by Google) William, excellent service, I recommend it 100% Percent (Original) William excelente atención lo recomiendo al 100 Por ciento
Raul Ruiz was super helpful and transparent. I’m so happy with my car! And I got to hit the gong😂
I was on vacation when my old car needed expensive repairs. Instead, I decided to purchase a newer vehicle. Villa was very knowledgeable and easy to work with. We are leaving after an amazing experience with everyone at Universal Hyundai. Shirley Robinson
Had lots of questions and they were very nice and informative. Thank you Eleazar Diaz for your kindness and patience.
One of if not the best car buying experience we have had. The sales person was amazing and really cared about who we are and respected our finances. Great deal. If going here for the best deal go with Nelson Maldonado.
Elias was my salesperson and he was very sweet and helpful
I love this place everyone was helpful specially Yefrey Guzman is so knowledgeable and attentive. I got my car and l feel so happy ☺️
I did not know nothing about cars and l was so afraid of expensive insurance but thanks to Yefrey Guzman and the knowledge he provides me now l have my dream car. (Affordable price) definitely recommend
Yefrey Guzman it’s the best car seller ever. He was so helpful and very knowledgeable., Yefrey Guzman was very attentive and kind, his manner of treating us made us buy the car, Yefrey Guzman is a super salesman.
Very good service! Yefrey Guzmán helped me a lot in finding the car I wanted. He provided me with all the information I needed and was very kind and patient. I recommend him 100%
The service was excellent, and the prices were unbeatable. William Sánchez was attentive, honest, and made the car-buying process smooth and enjoyable. We truly appreciate his help and highly recommend him!
William Sánchez provided an outstanding car-buying experience! He was professional, patient, and extremely knowledgeable. He answered all my questions and made the process smooth and stress-free. Highly recommended!
(Translated by Google) Thank you William for all your help in purchasing my vehicle. (Original) Gracias William por todos su ayuda en la compra de.mi vehiculo
(Translated by Google) Excellent attention from Adrian the naughty (Original) Excelente atención de Adrian el travieso
William thank you for your attention
(Translated by Google) Excellent attention and service from William, highly recommended. Thank you blessings 🌳 (Original) Excelente atención y servicio por parte de William súper recomendado. Gracias bendiciones 🌳
I can’t say enough great things about my experience at Universal Hyundai! I’ve purchased three cars here in the past four years, and every time, the process has been seamless. Jason, our salesperson, always goes above and beyond to ensure we get the best deal and the perfect car for our needs. His professionalism, knowledge, and genuine care for his customers make all the difference. The entire team at the dealership is friendly, helpful, and never pushy. If you’re looking for an stress-free car-buying experience, I highly recommend this dealership—ask for Jason!
Brian was amazing
(Translated by Google) Excellent service, I bought my 2025 Elantra, ask for Adrián the naughty, the best seller (Original) Excelente la atención compré mi Elantra 2025 , pregunten por Adrián el travieso el mejor vendedor
“Anthony was a very helpful salesman and answered every question I had perfectly”
I went to this place because I needed to change my old car and the sales representative Juan Carrillo was super friendly and professional. So I recommend this dealership 100% and if you want quality assistance ask for him who will serve you properly.
Great service from Juan Carrillo in Sales and Pablo manager, great place
Anthony was very helpful and professional.
(Translated by Google) Thanks to Mr. Juan Carrillo for his pleasant attention (Original) Gracias al señor Juan carrillo por su grata atención
If you want a great salesperson who’s honest, helpful, and respectful, Anthony Colon is the guy to see! He takes the time to listen, answers all your questions, and never pressures you into anything. He knows his stuff and makes sure you feel comfortable with your purchase.
My experience with Anthony was nothing short of amazing, he was very informative about all the vehicles and the features and didn't make me feel pressured at all to buy. He was genuinely invested in me and in the process of getting me into a vehicle of my liking.
(Translated by Google) Super good attention, delighted with Ivanoba who was the one who helped me, super attentive and kind, I recommend them. (Original) Super buena la atencion encantada con ivanoba que fue la que me ayudo super atenta y amable se las recomiendo.
If I could give more than five stars, I absolutely would. A couple of weeks ago, my family and I visited Universal Hyundai OBT in Orlando, FL to explore potential car deals. We never expected to leave with a new car, but thanks to the exceptional service we received, that’s exactly what happened. From the moment we arrived, IVANOBA greeted us with genuine enthusiasm and a sincere willingness to help. She took the time to show us various deals, provided a detailed tour, and guided us through a test drive. Her friendliness, knowledge, and professionalism made the entire experience ...
Great place and very helpful salesman
(Translated by Google) Thanks to Juan Carrillo for assisting us, great experience and knowledge of the product! (Original) Gracias a Juan Carrillo por asistirnos, gran experiencia y conocimiento del producto!
Was very easy to work a deal in Universal Hyundai, my salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos Roman and Mr. Zapata.
(Translated by Google) Hello, my experience was very interesting since I was looking for that car for a long time and I finally found it. Many thanks to my favorite salesperson. Astrid for her attention and efficiency in the purchase of my car. She was a professional as a salesperson. She deserves a higher position. (Original) Hola mi experiencia fue muy interesante ya que estuve buscando ese auto por mucho tiempo y al fin lo encontré muchas gracias a mi vendedora favorita Astrid por su atención y eficiencia en la compra de mi auto fue toda una profesional como ...
Isaiah made the process very smooth and provided excellent service in helping me buy a car. 100% recommend and thank you so much!
(Translated by Google) Excellent attention from Andrés Sanmiguel, a lot of patience and very good energy, I am very happy with my purchase! (Original) Excelente atención por parte de Andrés Sanmiguel, mucha paciencia y muy buena energía, estoy muy feliz mi compra!
