Staff

Dealership Management

  • Bill Nero

    Bill Nero

    Chief Executive Officer

    Bill Nero

    Bill Nero

    Chief Executive Officer

  • Ron Eberhardt

    Ron Eberhardt

    CFO

    Ron Eberhardt

    Ron Eberhardt

    CFO

  • Eric Matos

    Eric Matos

    General Manager

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    Eric Matos

    Eric Matos

    General Manager

  • John Smith

    John Smith

    General Sales Manager

    John Smith

    John Smith

    General Sales Manager

Sales Management

  • Micheal Perez

    Micheal Perez

    Used Car Director

    Micheal Perez

    Micheal Perez

    Used Car Director

  • Simo Bassi

    Simo Bassi

    New Car Desk Manager

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    Simo Bassi

    Simo Bassi

    New Car Desk Manager

  • Jacob McNeely

    Jacob McNeely

    New Car Desk Manager

    (321) 418-6351
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    Jacob McNeely

    Jacob McNeely

    New Car Desk Manager

  • Carlos Garces

    Carlos Garces

    Sales Manager

    4079267050
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    Carlos Garces

    Carlos Garces

    Sales Manager

  • Frankie Martinez

    Frankie Martinez

    Sales Manager

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    Frankie Martinez

    Frankie Martinez

    Sales Manager

  • Alexis Ramos

    Alexis Ramos

    Sales Manager

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    Alexis Ramos

    Alexis Ramos

    Sales Manager

  • Adam Karlski

    Adam Karlski

    Used Car Manager

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    Adam Karlski

    Adam Karlski

    Used Car Manager

Sales Department

  • Mustapha Bernannou

    Mustapha Bernannou

    Certified Sales Consultant

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    Mustapha Bernannou

    Mustapha Bernannou

    Certified Sales Consultant

  • Carlos Roman

    Carlos Roman

    Certified Sales Consultant

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    Carlos Roman

    Carlos Roman

    Certified Sales Consultant

  • Darrin Diaz

    Darrin Diaz

    Certified Sales Consultant

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    Darrin Diaz

    Darrin Diaz

    Certified Sales Consultant

  • Raul Martinez

    Raul Martinez

    Certified Sales Consultant

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    Raul Martinez

    Raul Martinez

    Certified Sales Consultant

  • Jennifer Cacciola

    Jennifer Cacciola

    Certified Sales Consultant

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    Jennifer Cacciola

    Jennifer Cacciola

    Certified Sales Consultant

  • Giovannie Sanchez

    Giovannie Sanchez

    Certified Sales Consultant

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    Giovannie Sanchez

    Giovannie Sanchez

    Certified Sales Consultant

  • Nick Gomez

    Nick Gomez

    Certified Sales Consultant

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    Nick Gomez

    Nick Gomez

    Certified Sales Consultant

  • Miguel Resto

    Miguel Resto

    Certified Sales Consultant

    More info
    Miguel Resto

    Miguel Resto

    Certified Sales Consultant

    The world famous Miguel My Car Guy.

    YouTube

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    Schedule an appointment directly with me.  CLICK HERE

  • David Monsalve

    David Monsalve

    Certified Sales Consultant

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    David Monsalve

    David Monsalve

    Certified Sales Consultant

  • Johnathan Weidner

    Johnathan Weidner

    Certified Sales Consultant

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    Johnathan Weidner

    Johnathan Weidner

    Certified Sales Consultant

  • Carlos De Jesus

    Carlos De Jesus

    Certified Sales Consultant

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    Carlos De Jesus

    Carlos De Jesus

    Certified Sales Consultant

  • Janlique Vazquez

    Janlique Vazquez

    Certified Sales Consultant

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    Janlique Vazquez

    Janlique Vazquez

    Certified Sales Consultant

  • Antonio Aponte

    Antonio Aponte

    Certified Sales Consultant

    Email Me
    Antonio Aponte

    Antonio Aponte

    Certified Sales Consultant

  • Michael Hernandez

    Michael Hernandez

    Certified Sales Consultant

    Email Me
    Michael Hernandez

    Michael Hernandez

    Certified Sales Consultant

  • Marco Hurtado

    Marco Hurtado

    Certified Sales Consultant

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    Marco Hurtado

    Marco Hurtado

    Certified Sales Consultant

  • Chris Johnson

    Chris Johnson

    Certified Sales Consultant

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    Chris Johnson

    Chris Johnson

    Certified Sales Consultant

  • Jason Sanchez

    Jason Sanchez

    Certified Sales Consultant

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    Jason Sanchez

    Jason Sanchez

    Certified Sales Consultant

  • Antonio Gillette

    Antonio Gillette

    Certified Sales Consultant

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    Antonio Gillette

    Antonio Gillette

    Certified Sales Consultant

  • Carlos L. Castro

    Carlos L. Castro

    Certified Sales Consultant

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    Carlos L. Castro

    Carlos L. Castro

    Certified Sales Consultant

  • Justin Salazar

    Justin Salazar

    Certified Sales Consultant

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    Justin Salazar

    Justin Salazar

    Certified Sales Consultant

  • Fabio Ventura

    Fabio Ventura

    Certified Sales Consultant

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    Fabio Ventura

    Fabio Ventura

    Certified Sales Consultant

VIP

  • Cesar Alegre

    Cesar Alegre

    VIP DIRECTOR

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    Cesar Alegre

    Cesar Alegre

    VIP DIRECTOR

  • Alexandra Martinez

    Alexandra Martinez

    VIP Manager

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    Alexandra Martinez

    Alexandra Martinez

    VIP Manager

  • Brian Cortes

    Brian Cortes

    VIP Manager

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    Brian Cortes

    Brian Cortes

    VIP Manager

Finance Department

  • Robert Redford

    Robert Redford

    Finance Manager

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    Robert Redford

    Robert Redford

    Finance Manager

  • Jose Cepeda

    Jose Cepeda

    Finance Manager

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    Jose Cepeda

    Jose Cepeda

    Finance Manager

  • Jon Cody

    Jon Cody

    Finance Manager

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    Jon Cody

    Jon Cody

    Finance Manager

  • Hector Riquel

    Hector Riquel

    Finance Manager

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    Hector Riquel

    Hector Riquel

    Finance Manager

  • Ramces Rivera

    Ramces Rivera

    Finance Manager

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    Ramces Rivera

    Ramces Rivera

    Finance Manager

  • Billy King

    Billy King

    Finance Manager

    4079267050 X2311
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    Billy King

    Billy King

    Finance Manager

  • Alfonso Scurry

    Alfonso Scurry

    Special Financing

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    Alfonso Scurry

    Alfonso Scurry

    Special Financing

BDC Department

  • John Booth

    John Booth

    BDC Director

    407-926-7000
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    John Booth

    John Booth

    BDC Director

    1st degree black belt in Taekwondo

  • Luis Mora

    Luis Mora

    BDC Manager

    4075565507
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    Luis Mora

    Luis Mora

    BDC Manager

  • Carolina Reyes

    Carolina Reyes

    BDC Manager

    407-926-7023
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    Carolina Reyes

    Carolina Reyes

    BDC Manager

  • Rachel Solano

    Rachel Solano

    Internet Sales Concierge

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    Rachel Solano

    Rachel Solano

    Internet Sales Concierge

  • Luis Arevalo

    Luis Arevalo

    Internet Sales Concierge

    (407) 926-7051
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    Luis Arevalo

    Luis Arevalo

    Internet Sales Concierge

  • Christian Matos

    Christian Matos

    Internet Sales Concierge

    (407) 930-1834
    Email Me More info
    Christian Matos

    Christian Matos

    Internet Sales Concierge

    Automotive Encyclopedia

  • Christopher Perez

    Christopher Perez

    Internet Sales Concierge

    407-809-8587
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    Christopher Perez

    Christopher Perez

    Internet Sales Concierge

Service Department

  • Francisco Melendez

    Francisco Melendez

    Service Director

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    Francisco Melendez

    Francisco Melendez

    Service Director

  • Greg Gilbert

    Greg Gilbert

    Service Manager

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    Greg Gilbert

    Greg Gilbert

    Service Manager

  • Rafael Correra

    Rafael Correra

    Parts Manager

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    Rafael Correra

    Rafael Correra

    Parts Manager

  • Rhoda Allen

    Rhoda Allen

    Service Advisor

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    Rhoda Allen

    Rhoda Allen

    Service Advisor

  • Andres Garces

    Andres Garces

    Service Advisor

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    Andres Garces

    Andres Garces

    Service Advisor

  • Carlos Mejia

    Carlos Mejia

    Service Advisor

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    Carlos Mejia

    Carlos Mejia

    Service Advisor

  • Juan Mendez

    Juan Mendez

    Service Advisor

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    Juan Mendez

    Juan Mendez

    Service Advisor

Staff

  • Desiree Puglia

    Desiree Puglia

    Executive Assistant and Spokesperson

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    Desiree Puglia

    Desiree Puglia

    Executive Assistant and Spokesperson

    Desiree Puglia was born and raised in a small town in Southern New Jersey where she was involved in philanthropy, competitive dance and pageantry. At the age of 19, Desiree moved to South Carolina to obtain her Degree in Early Childhood Education at the University of South Carolina. While living in South Carolina Desiree was an advocate for the Children’s Miracle Network Hospitals and achieved winning the title of Miss South Carolina in 2010. She represented the state of South Carolina at Miss America in 2011. During Desiree’s reign she was able to travel countless miles educating and mentoring our youth, being the Spokesperson for Children’s Miracle Network Hospitals, participated in numerous charity events and causes, as well as carried out any and all public speaking engagements she was hired to do so.

    Desiree has a servants heart and a passion for public speaking and being an advocate for family owned and operated businesses. She is a single mother to a beautiful daughter, Ivy and enjoys spending time with family, friends, going to theme parks, and making a difference in the lives of others. Desiree has a background in education, banking, the medical field, owning and operating her own small business, and is now not only our Spokesperson, you may recognize her from our videos, but our Executive Assistant!

    There is a unique story on how Desiree ended up in the Universal family. In 2017 she came in to purchase a new Nissan Rogue and fell in love with the atmosphere of the family oriented business and took note to how great the customer service was and how happy all the employees were. This is when Desiree fell in love and looked for current openings and found her way in! To Desiree Universal is more than a career, it is a family in which she prides representing some of the best in the business and the atmosphere of our family owned and operated stores! Just as Desiree does we pride ourselves on making your car buying experience the best yet!

  • Carmen Rosado

    Carmen Rosado

    Human Resources Director

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    Carmen Rosado

    Carmen Rosado

    Human Resources Director

  • Angelica  Benard

    Angelica Benard

    Accounting Office

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    Angelica  Benard

    Angelica Benard

    Accounting Office

  • Mala  Mahadan

    Mala Mahadan

    Accounting Office

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    Mala  Mahadan

    Mala Mahadan

    Accounting Office

  • Silvanna  Salas

    Silvanna Salas

    Accounting Office

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    Silvanna  Salas

    Silvanna Salas

    Accounting Office

  • Waleska Santana Caro

    Waleska Santana Caro

    Accounting Office

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    Waleska Santana Caro

    Waleska Santana Caro

    Accounting Office

  • Amy Stumf

    Amy Stumf

    Office Manager

    407-926-7049
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    Amy Stumf

    Amy Stumf

    Office Manager

  • Yamilette Amador

    Yamilette Amador

    Accounting Office

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    Yamilette Amador

    Yamilette Amador

    Accounting Office

Universal Hyundai 28.380567, -81.402332.