Staff

Dealership Management

  • Bill Nero

    Bill Nero

    Chief Executive Officer

    Bill Nero

    Bill Nero

    Chief Executive Officer

  • Josiah Behlen

    Josiah Behlen

    General Manager

    Josiah Behlen

    Josiah Behlen

    General Manager

  • Eric Kristan

    Eric Kristan

    General Sales Manager

    Eric Kristan

    Eric Kristan

    General Sales Manager

  • Simo Bassi

    Simo Bassi

    New Car Desk Manager

    Simo Bassi

    Simo Bassi

    New Car Desk Manager

Sales Management

  • Jacob McNeely

    Jacob McNeely

    New Car Sales Manager

    (321) 418-6351
    Jacob McNeely

    Jacob McNeely

    New Car Sales Manager

  • Guillermo Faria

    Guillermo Faria

    Used Car Director

    Guillermo Faria

    Guillermo Faria

    Used Car Director

  • Frankie Martinez

    Frankie Martinez

    Sales Manager

    Frankie Martinez

    Frankie Martinez

    Sales Manager

  • Ramces Rivera

    Ramces Rivera

    Sales Manager

    Ramces Rivera

    Ramces Rivera

    Sales Manager

  • Adam Karlski

    Adam Karlski

    Appraiser

    Adam Karlski

    Adam Karlski

    Appraiser

  • Alexis Ramos

    Alexis Ramos

    Sales Manager

    Alexis Ramos

    Alexis Ramos

    Sales Manager

  • Mark Renert

    Mark Renert

    Used Car Acquisition

    Mark Renert

    Mark Renert

    Used Car Acquisition

Sales Department

  • Mustapha Bernannou

    Mustapha Bernannou

    Certified Sales Consultant

    Mustapha Bernannou

    Mustapha Bernannou

    Certified Sales Consultant

  • Raul Martinez

    Raul Martinez

    Certified Sales Consultant

    Raul Martinez

    Raul Martinez

    Certified Sales Consultant

  • Luis Navarez

    Luis Navarez

    Certified Sales Consultant

    Luis Navarez

    Luis Navarez

    Certified Sales Consultant

  • Miguel Resto

    Miguel Resto

    Certified Sales Consultant

    Miguel Resto

    Miguel Resto

    Certified Sales Consultant

  • Eric Rivera

    Eric Rivera

    Certified Sales Consultant

    Eric Rivera

    Eric Rivera

    Certified Sales Consultant

  • Steven Rivera

    Steven Rivera

    Certified Sales Consultant

    Steven Rivera

    Steven Rivera

    Certified Sales Consultant

  • Carlos Roman

    Carlos Roman

    Certified Sales Consultant

    Carlos Roman

    Carlos Roman

    Certified Sales Consultant

  • Darrin Diaz

    Darrin Diaz

    Certified Sales Consultant

    Darrin Diaz

    Darrin Diaz

    Certified Sales Consultant

  • Reinaldo Matos

    Reinaldo Matos

    Certified Sales Consultant

    Reinaldo Matos

    Reinaldo Matos

    Certified Sales Consultant

  • Pablo Zapata

    Pablo Zapata

    Certified Sales Consultant

    Pablo Zapata

    Pablo Zapata

    Certified Sales Consultant

  • Nick Gomez

    Nick Gomez

    Certified Sales Consultant

    Nick Gomez

    Nick Gomez

    Certified Sales Consultant

  • Michael Hernandez

    Michael Hernandez

    Certified Sales Consultant

    Michael Hernandez

    Michael Hernandez

    Certified Sales Consultant

  • David Monsalve

    David Monsalve

    Certified Sales Consultant

    David Monsalve

    David Monsalve

    Certified Sales Consultant

  • Jacob Mckinney

    Jacob Mckinney

    Certified Sales Consultant

    Jacob Mckinney

    Jacob Mckinney

    Certified Sales Consultant

  • Matt Sanchez

    Matt Sanchez

    Certified Sales Consultant

    Matt Sanchez

    Matt Sanchez

    Certified Sales Consultant

  • Justin Salazar

    Justin Salazar

    Certified Sales Consultant

    Justin Salazar

    Justin Salazar

    Certified Sales Consultant

  • Jennifer Cacciola

    Jennifer Cacciola

    Certified Sales Consultant

    Jennifer Cacciola

    Jennifer Cacciola

    Certified Sales Consultant

  • Anthony Lopez-Domena

    Anthony Lopez-Domena

    Certified Sales Consultant

    Anthony Lopez-Domena

    Anthony Lopez-Domena

    Certified Sales Consultant

VIP

  • Johnathan Weidner

    Johnathan Weidner

    VIP Director

    Johnathan Weidner

    Johnathan Weidner

    VIP Director

  • Jonathan Writtenberry

    Jonathan Writtenberry

    VIP Manager

    Jonathan Writtenberry

    Jonathan Writtenberry

    VIP Manager

  • Carlos De Jesus

    Carlos De Jesus

    VIP Manager

    Carlos De Jesus

    Carlos De Jesus

    VIP Manager

  • Antonio Gillette

    Antonio Gillette

    VIP Manager

    Antonio Gillette

    Antonio Gillette

    VIP Manager

  • Cesar Alegre

    Cesar Alegre

    VIP Manager

    Cesar Alegre

    Cesar Alegre

    VIP Manager

  • Kesia Rivera

    Kesia Rivera

    VIP Manager

    Kesia Rivera

    Kesia Rivera

    VIP Manager

  • Janlique Vazquez

    Janlique Vazquez

    VIP manager

    Janlique Vazquez

    Janlique Vazquez

    VIP manager

  • Alexandra Martinez

    Alexandra Martinez

    VIP Loyalty Manager

    Alexandra Martinez

    Alexandra Martinez

    VIP Loyalty Manager

  • Brian Cortes

    Brian Cortes

    VIP Sales Manager

    Brian Cortes

    Brian Cortes

    VIP Sales Manager

Finance Department

  • Ivan Murillo

    Ivan Murillo

    Finance Manager

    Ivan Murillo

    Ivan Murillo

    Finance Manager

  • Robert Redford

    Robert Redford

    Finance Manager

    Robert Redford

    Robert Redford

    Finance Manager

  • Jose Cepeda

    Jose Cepeda

    Finance Manager

    Jose Cepeda

    Jose Cepeda

    Finance Manager

  • Jon Cody

    Jon Cody

    Finance Manager

    Jon Cody

    Jon Cody

    Finance Manager

  • Hector Riquel

    Hector Riquel

    Finance Manager

    Hector Riquel

    Hector Riquel

    Finance Manager

BDC Department

  • Michael Moushon

    Michael Moushon

    BDC Director

    Michael Moushon

    Michael Moushon

    BDC Director

  • John Booth

    John Booth

    Assistant BDC Director

    John Booth

    John Booth

    Assistant BDC Director

  • Lori Bautista

    Lori Bautista

    Dealer Reputation Manager

    Lori Bautista

    Lori Bautista

    Dealer Reputation Manager

  • Diego Abadia

    Diego Abadia

    BDC Hyundai

    Diego Abadia

    Diego Abadia

    BDC Hyundai

  • Christopher Perez

    Christopher Perez

    Hyundai BDC

    Christopher Perez

    Christopher Perez

    Hyundai BDC

  • Carolina Reyes

    Carolina Reyes

    BDC Hyundai

    Carolina Reyes

    Carolina Reyes

    BDC Hyundai

  • Rachel Solano

    Rachel Solano

    BDC Manager

    Rachel Solano

    Rachel Solano

    BDC Manager

  • Diana Jimenez

    Diana Jimenez

    Hyundai BDC

    Diana Jimenez

    Diana Jimenez

    Hyundai BDC

Service Department

  • Francisco Melendez

    Francisco Melendez

    Service Manager

    Francisco Melendez

    Francisco Melendez

    Service Manager

  • Rafael Correra

    Rafael Correra

    Parts Manager

    Rafael Correra

    Rafael Correra

    Parts Manager

  • Rhoda Allen

    Rhoda Allen

    Service Advisor

    Rhoda Allen

    Rhoda Allen

    Service Advisor

  • Carlos Mejia

    Carlos Mejia

    Service Advisor

    Carlos Mejia

    Carlos Mejia

    Service Advisor

  • Andres Garces

    Andres Garces

    Service Advisor

    Andres Garces

    Andres Garces

    Service Advisor

  • Jennifer Macias

    Jennifer Macias

    Service Advisor

    Jennifer Macias

    Jennifer Macias

    Service Advisor

  • Juan Mendez

    Juan Mendez

    Service Advisor

    Juan Mendez

    Juan Mendez

    Service Advisor

  • Greg Gilbert

    Greg Gilbert

    Service Advisor

    Greg Gilbert

    Greg Gilbert

    Service Advisor

  • Yamilette Amad

    Yamilette Amad

    Service Advisor

    Yamilette Amad

    Yamilette Amad

    Service Advisor

  • Stephan Lara Rivera

    Stephan Lara Rivera

    Service Advisor

    Stephan Lara Rivera

    Stephan Lara Rivera

    Service Advisor

  • Giovani Perez

    Giovani Perez

    Service Advisor

    Giovani Perez

    Giovani Perez

    Service Advisor

  • Gil Ortiz

    Gil Ortiz

    Service Advisor

    Gil Ortiz

    Gil Ortiz

    Service Advisor

Staff

  • Desiree Puglia

    Desiree Puglia

    Executive Assistant

    View Profile
    Desiree Puglia

    Desiree Puglia

    Executive Assistant

    Desiree Puglia was born and raised in a small town in Southern New Jersey where she was involved in philanthropy, competitive dance and pageantry. At the age of 19, Desiree moved to South Carolina to obtain her Degree in Early Childhood Education at the University of South Carolina. While living in South Carolina Desiree was an advocate for the Children’s Miracle Network Hospitals and achieved winning the title of Miss South Carolina in 2010. She represented the state of South Carolina at Miss America in 2011. During Desiree’s reign she was able to travel countless miles educating and mentoring our youth, being the Spokesperson for Children’s Miracle Network Hospitals, participated in numerous charity events and causes, as well as carried out any and all public speaking engagements she was hired to do so.

    Desiree has a servants heart and a passion for public speaking and being an advocate for family owned and operated businesses. She is a single mother to a beautiful daughter, Ivy and enjoys spending time with family, friends, going to theme parks, and making a difference in the lives of others. Desiree has a background in education, banking, the medical field, owning and operating her own small business, and is now not only our Spokesperson, you may recognize her from our videos, but our Executive Assistant!

    There is a unique story on how Desiree ended up in the Universal family. In 2017 she came in to purchase a new Nissan Rogue and fell in love with the atmosphere of the family oriented business and took note to how great the customer service was and how happy all the employees were. This is when Desiree fell in love and looked for current openings and found her way in! To Desiree Universal is more than a career, it is a family in which she prides representing some of the best in the business and the atmosphere of our family owned and operated stores! Just as Desiree does we pride ourselves on making your car buying experience the best yet!

  • Cheryl Kreitman

    Cheryl Kreitman

    Office Manager

    Cheryl Kreitman

    Cheryl Kreitman

    Office Manager

  • Carmen Rosado

    Carmen Rosado

    Human Resources

    Carmen Rosado

    Carmen Rosado

    Human Resources

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Contact Us

321-418-6351

Call Now

12801 S Orange Blossom Trail • Orlando, FL 32837

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Today's Hours:

Open Today! Sales: 9am-9pm

Open Today! Service: 7am-7pm

Open Today! Parts: 7am-7pm

Universal Hyundai 28.380567, -81.402332.